Microblink seeks a Solution Engineer to partner with Sales, Account Management, and Customer Success teams to shape deal and account strategy, lead white-glove onboarding, and act as the technical trusted advisor throughout the solution delivery lifecycle.
What You'll Do
- Partner closely with Sales, Account Management, and Customer Success teams to shape deal and account strategy, while leading white-glove onboarding experiences.
- Lead with a solutions-first mindset—asking the right questions to understand a client’s goals, and proposing implementation paths that align with their business outcomes.
- Act as the technical DRI and trusted advisor throughout the solution delivery lifecycle: from designing workflows and implementation to QA and deployment.
- Collaborate cross-functionally with Product, Engineering, and Support to share insights, advocate for client needs, and drive continuous product improvement.
- Own and complete technical components of RFPs, RFIs, and solution proposals.
- Deliver compelling, customized product demos based on a vertical and use case with the ability to weave in technical recommendations across web, iOS, Android, and cloud platforms.
What We're Looking For
- 7–10+ years of experience in SaaS enterprise environments in technical pre-sales, solutions consulting, or implementation roles.
- Exceptional customer-facing skills and the ability to engage across multiple levels and departments within large organizations.
- Confident presenter with excellent communication skills—both verbal and written.
- Strong technical acumen, with working knowledge of APIs, web development, iOS, Android, and system integration.
- Thrive in high-growth, fast-paced environments and are comfortable navigating ambiguity and building from scratch.
- Action-oriented, creative, and passionate about solving customer problems with a solutions-first mindset.
Nice to Have
- Experience in identity verification, fraud prevention, or compliance.
Technical Stack
- APIs
- Web development
- iOS
- Android
- Cloud platforms
Team & Environment
Collaborate with Sales, Account Management, Customer Success, Product, Engineering, and Support teams.
Benefits & Compensation
- Become part of a global B2B SaaS identity company where your contributions truly make an impact.
- High-performing, people-first culture that values growth, fosters learning, and rewards success.
- Flexible work arrangements—work remotely, hybrid, or from one of our offices, depending on your preference.
- Unlimited PTO to support work-life balance.
- Region-specific benefits tailored to your location.
- Equity.
Work Mode
Hybrid work arrangement.
Microblink LLC is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
