ServiceNow is hiring a Solution Consultant to join our pre-sales team. In this role, you will be a technical-minded thought leader responsible for developing, positioning, and presenting industry-specific solutions to drive revenue. You will spearhead the technical sale across all ServiceNow solutions.
What You'll Do
- Support sales as a technical and domain expert of a client-facing sales team.
- Own the Technical Strategy for accounts in your territory.
- Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs.
- Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues.
- Provide feedback to product management about product enhancements that can address customer needs and guide additional value.
- Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team.
- Stay current on competitive analysis and market differentiation.
- Support marketing events including executive briefings, conferences, user groups, and trade shows.
What We're Looking For
- 3+ years of pre-sales solution consulting or sales engineering experience or equivalent.
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
- Experience working collaboratively with product management, product marketing, partners, and professional services.
- Territory management skills, including pipeline building and working with a Sales counterpart to promote execution excellence.
- Ability to actively listen to customer requirements and map the appropriate solution to address the customer’s business issue.
- Eagerness and willingness to continuously learn.
- Travel as necessary.
Nice to Have
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Solution Consulting certifications in Demo2Win, Inspire2Win, Toastmasters a plus.
Technical Stack
- ServiceNow platform
- Cloud software solutions
Team & Environment
You will join a tight-knit team of innovative leaders as a member of the pre-sales core Solution Consultant team, partnering across a broad regional team.
Benefits & Compensation
- Health plans including flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
- Compensation: $84,075 - $130,350 base pay + equity (when applicable)
Work Mode
This is a hybrid position based in the United States.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
