Remote (Global) USD 150,000 – 180,000 / year

FormativGroup is hiring a Solution Architect, Salesforce - Service Cloud Voice, Contact Center

Responsibilities

  • Assess and advise on the integration of a client’s existing architecture
  • Leverage pre-sales and engagement architecture experience to lead solution design, validate feasibility, and collaborate with sales teams on technical proposals
  • Convert business and technical requirements into actionable technical solutions
  • Evaluate business processes, propose alternative solutions, and recommend new approaches using innovative technology components
  • Create models for processes, architecture, data structures, and information to support client projects
  • Develop enterprise-grade information architecture and processes to maximize the value of Salesforce technology
  • Ensure alignment between business strategy and technological implementation
  • Collaborate in the creation and enforcement of architecture and development standards, libraries, and documentation
  • Establish and enforce standards for programming tools and techniques, and provide guidance on their application
  • Design and implement integrations between Salesforce products and the client’s existing architecture
  • Assist project managers throughout the software development lifecycle
  • Delegate tasks to technical consultants, monitor performance, and provide necessary support and guidance
  • Oversee the development and configuration of solutions, ensuring high-quality delivery

Benefits

  • Discretionary bonuses
  • Commissions
  • Additional incentive programs
  • Comprehensive benefits package including medical, dental, vision, 401(k), and paid time off

Compensation

Competitive

Work Arrangement

On-site

Team

Cross-functional

Other

Applicants must be authorized to work for any employer in the U.S. Visa sponsorship is not available.

Not provided

Required Skills
HTMLCSSJavaScriptSolution DesignCRM Implementation
About company
FormativGroup
FormativGroup operates within the critical middle layer of business technology, where applications and systems connect infrastructure to business processes. We are specialists who help the middle market take full advantage of their technology investments with deep, industry-centric expertise, all in one place, to unify fragmented systems.
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Job Details
Category other
Posted 3 months ago