At Stitch, we’re building something extraordinary by bringing together diverse backgrounds to make marketers’ lives easier with Braze. As a Solution Architect, you’ll be responsible for gathering and analyzing technical requirements to ensure seamless integration of Braze and partner technologies within our clients’ marketing technology stacks. You’ll design and implement scalable, end-to-end solutions that support personalized customer experiences.

What You'll Do

Collaborate with the Delivery team to gather and analyze technical requirements, ensuring optimal configuration of Braze and partner technologies within the customer’s existing martech stack.
Provide detailed documentation, define integration points, and ensure seamless data flow across platforms.
Develop comprehensive functional design specifications outlining how Braze’s features will support customer business goals, including defining workflows, user journeys, and business rules.
Design and implement robust, scalable, end-to-end solutions that bridge business objectives and technical execution, tailored to specific customer needs.
Build and manage complex data structures, including user attributes and events, to support personalized customer experiences.
Utilize Braze’s segmentation tools to design dynamic and static audience segments based on user behaviors, preferences, and lifecycle stages.
Design and implement sophisticated multi-step, multi-channel campaign flows using Braze’s Canvas tool to drive customer engagement.
Bring new ideas, recommendations, and solution write-ups to other Solution Architects.
Effectively manage time to achieve quarterly billable hour targets.
Stay informed about the latest advancements in Braze and its technology integration partners by earning and maintaining a minimum of 3 Braze certifications.
Occasionally travel, up to 20%, to client sites to participate in strategic discussions.
Perform additional duties as assigned.

What We're Looking For

5+ years of hands-on experience in the marketing technology industry.
3 or more Braze Certifications, including the Braze Marketer and Braze Digital Strategist certifications, or the ability to quickly obtain them after starting.
Knowledge around Liquid, APIs, SDKs, data modeling, and data ingestion processes.
Experience and confidence in developing and clearly documenting custom solutions.
Strong organization and delegation skills.
Ability to articulate marketing technology best practices and translate them into practical implementation recommendations.
Agility to adapt and consult on areas or new technologies that may be unfamiliar.
Strong prioritization and time management skills, thriving in a fast-paced, deadline-driven environment.
Excellent strategic and technical thinking to envision holistic solutions aligned with customer objectives.
Proven ability to manage multiple concurrent customer engagements successfully.
Confidence in leading customer-facing discussions and presentations.
Ability to travel up to 20%.
Must be authorized to work in the United States or Canada without the need for visa sponsorship now or in the future.