Responsibilities
- Configure client-facing applications according to specifications collected by engagement teams, ensuring compliance with Medical, Legal, and Regulatory (MLR) requirements.
- Modify client-facing applications based on requirements from engagement teams while following MLR guidelines.
- Act as the representative for the Application Operations and Development team across all ongoing projects.
- Attend and contribute to daily stand-up meetings for application operations and development.
- Adhere to defined change management procedures when implementing updates across applications.
- Record and keep current standard operating procedures for application operations and development.
- Develop and publish WIKI documentation for recurring processes to enable team knowledge sharing.
- Collaborate with the Application Development team to deploy software releases in both User Acceptance Testing and Production environments.
- Establish and prepare environments for all new client implementations.
- Set up Single Sign-On integrations tailored to client-specific builds.
- Assist in building unit tests for products to support future regression testing efforts.
- Track and analyze key performance indicators in application development, such as bug density, sprint performance, and test coverage.
Work Arrangement
Hybrid