Jagex is looking for a Social Media Manager for Old School RuneScape. This is a 6-month temporary, execution-focused role where you will bring campaigns, updates, and community moments to life across social platforms. You will turn strategy into standout content with a focus on short-form video, engagement, and creator collaborations.
What You'll Do
- Execute social campaigns supporting product updates, in-game events, and key marketing beats.
- Produce, edit, and publish high-performing social-first content, with a strong focus on short-form video.
- Collaborate with internal creative services to deliver engaging, platform-native assets.
- Work with creators and community members to amplify reach, authenticity, and relevance.
- Engage daily with players across social channels in an informed, friendly, and authentic voice.
- Respond to player comments, feedback, and questions promptly and professionally.
- Moderate discussions and escalate issues to Community or Player Support where needed.
- Champion a welcoming, inclusive, and player-first tone across all platforms.
- Identify and build relationships with creators and community advocates.
- Track emerging voices, trends, and memes within the RuneScape creator scene and wider gaming culture.
- Support creator collaborations that elevate campaigns and strengthen community connection.
- Monitor performance metrics across channels and provide light-touch weekly reporting on content performance and player sentiment.
- Surface emerging opportunities, community feedback, and real-time risks to internal teams.
- Provide on-the-ground social support during updates, live events, and unexpected outages.
- Help manage real-time communications, including around leaks or service disruptions.
- Collaborate closely with Community to ensure accurate and timely updates during live moments.
- Support RuneScape and RuneScape: Dragonwilds teams during priority campaign activations when required.
What We're Looking For
- Familiarity with RuneScape, the MMORPG category, and the wider gaming industry.
- Proven experience creating short-form video and social-first content.
- Fluency in gaming culture, from Reddit threads to TikTok trends.
- Strong organisational skills and the ability to thrive in a fast-paced, community-driven environment.
- Confidence operating independently within a defined strategic framework.
- An understanding that social at Jagex is about community first—celebrating player creativity, amplifying authentic voices, and showing up in ways that feel genuine, timely, and fun.
Team & Environment
This role is part of the Marketing team. Strategy and direction are provided by the internal team.
Work Mode
This is a hybrid position based in Cambridge, UK.
Jagex is an equal opportunity employer.
