Remote (Country) Full-time

Carat, a dentsu company is hiring a Social Media Content Specialist - English - Remote Canada/US

About the Role

Dentsu Creative is hiring a Social Media Content Specialist to join our team. In this remote role, you will be the voice of our clients, moderating their online communities and creating content that drives engagement. You'll need a flexible schedule, including weekends, to succeed.

What You'll Do

  • Moderate and respond to comments across clients' social channels using their unique brand voice.
  • Write thoughtful, engaging content to spark conversations and drive engagement.
  • Ensure online communities are safe, respectful, and aligned with client guidelines.
  • Escalate issues, insights, or trends to the internal team when needed.
  • Become a true extension of clients’ brands by understanding their strategy, tone, and audience.

What We're Looking For

  • Demonstrated, high-level proficiency in English with strong cultural awareness.
  • Exceptionally strong written communication skills (spelling, grammar, clarity) in English.
  • Must live in Canada and be legally allowed to work there.
  • Open and available to work any shift, any day - including weekends.
  • Professional experience managing social platforms, specifically moderating and engaging.
  • Ability to write for brands and adapt tone for different audiences.
  • Knowledge of and experience with all major social platforms.
  • Interest in content areas like tech, retail, food, or hospitality.
  • Organized, reliable, and possess excellent customer service instincts.
  • Fast, reliable internet with no data restrictions.
  • Must have an active Facebook account.

Nice to Have

  • Fluency in additional languages.

Team & Environment

Part of a creative, supportive, and fast-moving team.

Benefits & Compensation

  • 100% remote work.
  • A range of medical, dental, RRSP, paid time off, and/or other benefits available to all hourly employees working a minimum of 22 hours a week.
  • Hourly pay range is $16.75 to $17.00 CAD or the minimum wage in your province of residence - whichever is higher.

Work Mode

This is a fully remote position for candidates residing in Canada.

We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to working with our candidates from all ability levels throughout the recruitment process.

Required Skills
Social Media ManagementContent CreationCopywritingCommunity ManagementSocial ListeningContent StrategyAnalyticsClient CommunicationProject ManagementAdobe Creative SuiteEnglish Proficiency
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About company
Carat, a dentsu company

Carat is a media agency under dentsu, a global marketing and advertising network.

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Job Details
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Posted 5 months ago