London, England, United Kingdom Hybrid Employment

Exclaimer is hiring a Social Media & Community Manager

About the Role

We are seeking a skilled professional to manage social media channels and community engagement. The role involves developing content strategies, driving audience interaction, analyzing performance metrics, and supporting brand visibility through consistent and impactful communication.

Responsibilities

  • Develop and execute social media strategies to increase audience reach and engagement
  • Create and schedule content across multiple platforms
  • Monitor social trends and adapt messaging to maintain relevance
  • Respond to audience inquiries and foster community interaction
  • Collaborate with marketing teams to align campaigns
  • Track and report on key performance indicators
  • Identify opportunities for brand advocacy
  • Manage community guidelines and moderation practices
  • Support crisis communication protocols when needed
  • Work with designers and writers to produce compelling assets
  • Stay updated on platform algorithm changes
  • Optimize posting schedules based on audience behavior
  • Coordinate with product teams for launch announcements
  • Gather and share customer feedback
  • Maintain brand voice across all channels
  • Use analytics tools to assess campaign effectiveness
  • Engage with influencers and brand advocates
  • Plan and execute social media advertising campaigns
  • Ensure compliance with legal and regulatory standards
  • Contribute to content calendars
  • Support internal communication initiatives
  • Manage user-generated content campaigns
  • Conduct competitive analysis
  • Train team members on social best practices
  • Escalate critical issues to leadership when required

Compensation

Competitive salary with performance incentives

Work Arrangement

Hybrid remote and office setup

Team

Part of the global marketing team supporting brand growth

Why Join Us

  • Opportunities for professional development
  • Inclusive and supportive work culture
  • Exposure to global marketing initiatives
  • Regular team collaboration and feedback
  • Commitment to innovation and creativity

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About company
Exclaimer

Exclaimer is a global leader in email signature management and security solutions for Microsoft 365. The company empowers organizations to enhance their email communication with professional, compliant, and secure email signatures.

Exclaimer's cloud-based platform enables businesses to automatically add consistent, branded email signatures across all devices, ensuring compliance with legal requirements and reinforcing brand identity. Their solutions are trusted by over 12,000 organizations in more than 150 countries.

Beyond branding, Exclaimer provides advanced email security features, including malware protection and anti-phishing, to safeguard Microsoft 365 inboxes. The company focuses on simplifying email management for IT teams while delivering powerful communication tools for end users.

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Job Details
Category other
Posted 3 hours ago