Jabil is hiring a Site Reliability Technical Lead within our Cloud Test Software Development team. You will be responsible for the daily operations and development of the Cloud Test Platform Infrastructure across our global production facilities, providing first-line response to production issues and driving continuous improvement.
What You'll Do
- Provide sustaining support and maintenance for manufacturing server (L10) and rack (L11-L12) level test software and infrastructure.
- Support current test infrastructure and future expansions planning, deployments, and assembly.
- Maintain test infrastructure documentation of installations, upgrades, and management.
- Communicate manufacturing test infrastructure improvements and provide leadership with combined reporting on site performance, uptime risks, and reliability trends.
- Support manufacturing test incident response, analysis, and corrective actions.
- Participate in closed loop analysis/responses to factory test failures.
- Perform scheduled preventive maintenance on test infrastructure, including MDF, IDF, and SUT TORs.
- Administer, upgrade, maintain, and continuously improve the enterprise monitoring platform for proactive alerting and high availability.
- Mentor and cross train Site Reliability Technicians.
What We're Looking For
- Bachelor’s degree in electrical, Computer Engineering, Computer Science, or related field.
- 1-3 years of software engineering and/or IT operations and infrastructure experience.
- Experience in Python, Java, BASH.
- Understanding of Linux fundamentals, specifically Ubuntu.
- Familiarity with hardware and API solutions for controlling, managing, and stressing L10 devices (IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester).
- Experience with leading edge networking systems, hardware, software, and protocols including enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP).
- Experience with networking systems, hardware, software, and protocols including enterprise ethernet datacenter switching/routing (L1 – L3).
- Demonstrated ability to lead communication of manufacturing test infrastructure improvements and deliver consolidated, executive-level reporting.
- Excellent verbal and written communication skills.
- Experience working in multi-site and multi-cultural environments.
Nice to Have
- Experience with C, C++.
- Familiarity in creation and configuration of Virtual Machines (VMs) using VMWare (DHCP, PXE boot, nginx).
- Experience with Arista CloudVision.
Technical Stack
- Languages & Scripting: Python, Java, BASH, C, C++
- OS & Infrastructure: Ubuntu, VMWare, DHCP, PXE boot, nginx
- Hardware & APIs: IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester
- Networking: BGP, ECMP, Arista CloudVision
Team & Environment
You will be part of the Cloud Test Software Development team, reporting to management.
Benefits & Compensation
- Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
- 401K Match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life, AD&D, and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
Work Mode
This role is an onsite position.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
