Jabil is hiring a Site Reliability Technician to join its Cloud Test Software Development team. You will be directly responsible for the daily operations and development of our Cloud Test Platform Infrastructure deployed at multiple production facilities worldwide. Your work will ensure high levels of performance and reliability while supporting maintenance and expansions.
What You'll Do
- Provide first-line response to production issues including outages, end user performance, change management, and monitoring.
- Improve the efficiency and usability of production test infrastructure and applications.
- Ensure all site test infrastructure software and hardware is maintained with the latest updates for high performance and reliability.
- Provide sustaining support and maintenance for the manufacturing server (L10) and rack (L11-L12) level test software and infrastructure.
- Support the site’s current test infrastructure and future expansions planning, deployments, and assembly.
- Maintain manufacturing test infrastructure documentation of installations, upgrades, and management.
- Communicate manufacturing test infrastructure enhancements and provide insights based on site operations and uptime challenges.
- Support manufacturing test incident response, analysis, and corrective actions.
- Participate in closed-loop analysis/responses to factory test failures.
- Perform scheduled preventive maintenance on the test infrastructure, including MDF, IDF, and SUT TORs.
What We're Looking For
- 1-3 years of software engineering and/or IT operations and infrastructure experience.
- Excellent verbal and written communication skills.
- Experience working in multi-site and multi-cultural environments.
- Domestic and/or international travel, up to 10%, may be required.
- Experience in Python, Java, BASH.
- Understanding of Linux fundamentals: CentOS, Ubuntu.
- Familiarity with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester.
- Experience with networking systems, hardware, software and protocols, including but not limited to enterprise Ethernet datacenter switching/routing (L1 – L3).
- Demonstrated ability to communicate manufacturing test infrastructure improvements and provide leadership with reporting on site performance, uptime risks, and reliability trends.
Nice to Have
- Experience in C, C++.
- Familiarity in the creation and configuration (DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare.
- Experience with leading-edge networking systems, hardware, software and protocols, including enterprise Ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP). Arista CloudVision is a plus.
- Bachelor’s degree in electrical/computer engineering, computer science, or related field.
Technical Stack
- Languages: Python, Java, BASH, C, C++
- OS: CentOS, Ubuntu
- Hardware APIs: IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester
- Virtualization: VMWare, DHCP, PXE boot, nginx
- Networking: Arista CloudVision
Team & Environment
You will be part of Jabil’s Cloud Test Software Development team, reporting to management. This role involves collaboration across multiple global sites.
Benefits & Compensation
- Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
- 401K Match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life, AD&D, and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
Work Mode
This is an onsite position.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
