CVS Health is looking for a Shift Supervisor Trainee to begin a path toward a supervisory career. This entry-level, short-term role prepares you for positions like Operations or Shift Supervisor by immersing you in key aspects of our business and culture. You’ll perform directed work and complete foundational training.
What You'll Do
- Work effectively with store management and store crews.
- Supervise the store’s crew through assigning, directing, and following up of all activities.
- Effectively communicate information both to and from store management and crews.
- Assist customers with their questions, problems, and complaints.
- Promote the CVS customer service culture (Greet, offer help, and thank).
- Handle all customer relations issues according to company policy and promote a positive shopping experience.
- Maintain customer/patient confidentiality.
- When promoted, lead store staff and ensure store operations run smoothly when no manager is onsite.
- When promoted, ensure the completion of all store opening and closing procedures.
What We're Looking For
- Deductive reasoning ability.
- Analytical skills.
- Computer skills.
- Advanced communication skills.
- Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts.
- Ability to work overtime as needed.
Nice to Have
- Experience in retail.
Team & Environment
Supports the CVS Store Management team in driving store execution and performance.
Benefits & Compensation
- Compensation: $16.25 - $26.00 per hour.
- Affordable medical plan options.
- 401(k) plan with matching company contributions.
- Employee stock purchase plan.
- No-cost wellness screenings.
- No-cost tobacco cessation and weight management programs.
- No-cost confidential counseling and financial coaching.
- Paid time off.
- Flexible work schedules.
- Family leave.
- Dependent care resources.
- Colleague assistance programs.
- Tuition assistance.
- Retiree medical access.
Work Mode
This is an onsite position.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.
