ServiceNow is hiring a ServiceNow Sr Mgr, Solution Consulting - Higher Education ...

Senior Manager of Solution Consulting - Higher Education Full-time Employee Type: Regular Region: AMS - North America and Canada Work Persona: Flexible or Remote Company Description In 2004, an innovative engineer named Fred Luddy revolutionized workplace technology in San Diego, California. Today, ServiceNow has emerged as a global market leader, delivering cutting-edge AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud platform seamlessly connects people, systems, and processes, empowering organizations to discover smarter, faster, and more efficient work methodologies. Our journey is just beginning. Join us in our mission to enhance global workplace experiences. Role Responsibilities: - Ensure Solution Consultants demonstrate customer relevance, discover business and technical challenges, deliver high-quality presentations and demonstrations - Execute proofs of concept strategically, comprehend and document business value, and secure customer commitment to ServiceNow solutions - Develop team members according to business demands and individual professional goals - Maintain recruiting pipeline for future Solution Consulting candidates - Collaborate with regional sales managers to prioritize Solution Consulting efforts - Allocate resources to sales opportunities and consistently evaluate progress - Assign resources to marketing and demand generation initiatives - Develop and implement team training curriculums - Regularly evaluate team members through direct observation, peer feedback, and sales insights - Ensure proper resource alignment and effective skill set utilization Qualifications: - Comprehensive understanding of Higher Education landscape and regulatory requirements - Knowledge of industry best practices in the Higher Education sector - Experience in fast-growing IT environments (software, cloud, customer experience) - 7 years of presales experience - First-line management experience with presales teams - Deep understanding of US market and senior management engagement - Proficiency in coaching, mentoring, and individual contributor management - Ability to motivate and inspire growing presales teams - Experience in Value Based Selling and Solution Selling - Thorough understanding of SaaS market, PaaS solutions, and Service Management practices Additional Information: ServiceNow embraces a flexible work approach with trust. Work personas are assigned based on job nature. We are an equal opportunity employer, considering all qualified candidates without discrimination. Reasonable accommodations are provided for candidates with special requirements. Export control regulations may apply for certain positions.