Senior Solution Sales Executive - CRM & Industry Workflows
It began in San Diego, California in 2004 when an innovative engineer envisioned transforming workplace dynamics. Today, ServiceNow stands as a global technological leader, delivering cutting-edge AI-enhanced solutions to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud platform seamlessly connects people, systems, and processes, empowering organizations to discover smarter, more efficient work methodologies.
The Solution Sales Executive will drive market success for ServiceNow's CRM & Industry Workflows products, built on our leading Service Management platform to create a unified information source enabling enterprise processes.
Key Responsibilities:
- Develop territory strategy to enhance vertical agreements and account targeting
- Provide strategic input during account planning processes
- Align recommendations with organizational value principles
- Support customers' digital transformation vision
- Collaborate with technical teams on capability roadmaps
- Coach sales teams on specialized solution opportunities
- Customize responsibility allocation based on team needs
- Champion diversity and inclusive workplace environments
Ideal Candidate Requirements:
- Demonstrated experience integrating AI into workflow processes
- 7+ years expertise in solution investment returns
- Background in solution sales, preferably in Customer Service Management/CRM
- Understanding of CRM/CX business process dynamics
- Thrives in fast-paced, competitive environments
- Strong communication skills across diverse audiences
- Ability to build relationships with executive-level stakeholders
- Bilingual proficiency in Japanese and English
- Comfortable with regional travel
Work Environment:
ServiceNow offers flexible work personas, emphasizing trust and adaptability. We are committed to creating an inclusive workplace that considers candidates without discrimination.
Equal Opportunity Employer: All qualified applicants receive fair consideration regardless of personal characteristics.
Accommodations available upon request. Export control regulations may apply for certain positions.
This position is no longer available
Hybrid
