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ServiceNow is hiring a ServiceNow Senior Software Engineer

About the Role

This role involves leading software development efforts by building robust, high-performance systems and contributing to technical strategy within an agile environment.

Responsibilities

  • Design and implement scalable software solutions on a cloud-native platform
  • Collaborate with product and engineering teams to define technical requirements
  • Write clean, maintainable, and well-tested code
  • Lead code reviews and ensure adherence to best practices
  • Troubleshoot and resolve complex technical issues
  • Contribute to system architecture and platform improvements
  • Mentor junior engineers and support team development
  • Work within agile development cycles to deliver iterative improvements
  • Optimize application performance and system reliability
  • Integrate internal and external APIs for seamless functionality
  • Ensure compliance with security and data governance standards
  • Participate in technical planning and roadmap discussions
  • Develop automation tools to streamline deployment and testing
  • Support continuous integration and delivery pipelines
  • Analyze system metrics and logs to proactively address issues
  • Collaborate on user experience improvements for internal tools
  • Maintain documentation for systems and processes
  • Stay current with emerging technologies and platform updates
  • Evaluate third-party tools and services for integration potential
  • Contribute to disaster recovery and business continuity planning
  • Ensure high availability and fault tolerance in system design
  • Work closely with QA teams to validate software functionality
  • Drive innovation through proof-of-concept projects
  • Support production deployments and on-call rotations
  • Promote engineering excellence across the development lifecycle

Compensation

Competitive salary and performance-based incentives

Work Arrangement

Hybrid work model with flexibility for remote and office-based work

Team

Part of a collaborative engineering team focused on innovation and technical excellence

Why This Role Matters

  • This position plays a key role in shaping the architecture and scalability of enterprise software solutions used by global organizations.
  • Engineers in this role directly influence product direction and technical standards.

What We Value

  • We prioritize technical depth, ownership, and the ability to deliver impactful solutions.
  • Collaboration, curiosity, and a commitment to continuous learning are essential.

Growth Opportunities

  • Opportunities exist for technical specialization, leadership roles, and cross-team collaboration.
  • Engineers are encouraged to lead initiatives and contribute to platform-wide improvements.

Available for qualified candidates

Required Skills
KubernetesKafkaDistributed SystemsData ProcessingPerformance OptimizationCloud ServicesSoftware Architecture
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Job Details
Work mode Remote (Country)
Category other
Posted a year ago
Application On company website
About company
ServiceNow logo
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
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