Sentara Health is hiring a ServiceNow Principal Domain Architect to proactively lead enterprise architecture activities that guide the development and management of domain and infrastructure solutions. In this role, you will provide leadership, facilitation, analysis, and design tasks required for evolving the technical infrastructure across the enterprise, creating deliverables that develop target-state guidance.
What You'll Do
- Manage large projects or processes with limited oversight from the manager.
- Coach, review, and delegate work to lower-level professionals.
- Facilitate and make technical decisions to enable and orchestrate the delivery of targeted business outcomes.
- Lead EA activities that guide the development and management of domain and infrastructure solutions.
- Create deliverables for developing target-state guidance (standards, guidelines, parts, platforms, configurations) for evolving the technical infrastructure.
What We're Looking For
- 8+ years of relevant experience with a degree or 10+ years without a degree.
- 10 to 12 years of ServiceNow experience overall.
- Minimum 2 to 3 years of ServiceNow architect-level experience.
- ServiceNow experienced, certified Architect.
- Strong familiarity with the ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA) and platform wide analytics, AI, reporting and Virtual Agent.
- Proven ability to communicate effectively with both business and technical stakeholders.
- Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking.
- Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.
- Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making.
Nice to Have
- ServiceNow Architect Certification.
Technical Stack
- ServiceNow Suite (ITSM, SPM, FSM, ITOM, IRM, EA)
- AI
- Platform-wide analytics
- Reporting
- Virtual Agent
Benefits & Compensation
- Medical, Dental, Vision plans.
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000.
- Paid Time Off and Sick Leave.
- Paid Parental & Family Caregiver Leave.
- Emergency Backup Care.
- Long-Term, Short-Term Disability, and Critical Illness plans.
- Life Insurance.
- 401k/403B with Employer Match.
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education.
- Student Debt Pay Down – $10,000.
- Reimbursement for certifications and free access to complete CEUs and professional development.
- Pet Insurance.
- Legal Resources Plan.
- Annual discretionary bonus eligibility.
Work Mode
This is a remote position open to candidates residing in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce.
