Responsibilities
- Lead the creation of advanced business solutions and support digital transformation initiatives for clients
- Engage with clients and potential customers to assess business challenges and promote the benefits of building solutions on the Now Platform
- Collaborate with sales and consulting teams to evaluate client requirements and uncover opportunities for impactful business results
- Design and build novel applications in partnership with multidisciplinary consulting teams during pre-sales phases
- Independently or as a lead architect, create and refine application prototypes on the platform, working alongside UI designers and developers
- Showcase the process of building and customizing applications on the platform to clients and prospects
- Lead technical and architectural workshops, including training and enablement sessions
- Support the development and upkeep of a shared library of platform-based applications
- Provide expert advice and answers to consulting teams on application development and customization
- Represent thought leadership within the broader community on extending platform capabilities
- Support initiatives that empower consultants to demonstrate the advantages of platform-based development
- Define and deliver proof-of-concept applications and prototypes for potential clients
- Serve as a technical authority during executive meetings, workshops, and promotional events
- Record and communicate technical designs that align with client business objectives
- Lead collaborative innovation sessions focused on idea generation, co-development, and validation using the Now Platform
- Mentor peers and colleagues in solution consulting and related functions
- Help build and sustain internal knowledge-sharing platforms and innovation resources
- Engage externally as a recognized expert on creative uses of the platform and its product suite
- Deliver presentations during executive briefings and marketing engagements
- Collaborate with Product Management on upcoming product releases and relay insights from customer interactions
- Stay informed on platform updates, emerging technologies, and market trends to expand platform adoption beyond traditional use cases
