About the Role
As a Field Technician, you will be representing DISH in customers' homes daily. We build our value by simplifying lives and using the DISH install to consult homeowners on their infinite smart home possibilities.
Responsibilities
- Represent the company during daily in-home customer visits
- Educate customers and connect them with television and smart home technology solutions
- Advise homeowners on smart home capabilities during service installations
- Deliver a high-quality customer experience on every visit
Benefits
- Guaranteed promotion within six months, including a $1.00 hourly wage increase
- Performance-based incentives offering up to $6,400 in the first year and $9,100 annually thereafter
- Paid training, paid time off, and paid holidays included
- Four-day workweek with optional overtime opportunities
- Comprehensive medical, dental, vision, and life insurance plans with access to a Health Savings Account
- Free television programming valued at $114.99 per month for your household, along with discounted streaming and mobile plans
- 401(K) retirement plan with employer match and an employee stock purchase program
- Tuition reimbursement available for qualifying education
- Company-provided van, tools, and work uniforms
- Performance-driven promotions with automatic 5% salary increase at level 2 and 10% increases at levels 3 and 4
Work Arrangement
On-site
Department Summary
Technicians install and support TV and smart home systems for millions of customers. You will be trained to deliver an exceptional customer experience, helping families connect with advanced home technologies. Technicians are essential to the company's success and directly contribute to industry-recognized customer satisfaction. The organization has been awarded #1 in Overall Customer Satisfaction by J.D. Power for six consecutive years, most recently in 2023.
What’s in it for you?
- Guaranteed promotion after six months with a $1.00 per hour raise
- Earning potential of up to $6,400 in your first year and $9,100 annually thereafter through performance incentives
- Paid training, paid time off, and paid holidays
- Four-day workweek with opportunities to earn additional income through overtime
- Medical, dental, vision, and life insurance coverage with access to a Health Savings Account
- Free monthly TV service valued at $114.99 for your home, plus discounted streaming and mobile services
- 401(K) plan with company match and employee stock purchase options
- Eligibility for tuition reimbursement
- Company-furnished van, tools, and uniforms
- Opportunity for career growth—over 400 current leaders began as technicians. High performers advance quickly, with structured pay increases tied to promotion levels.
What will you be doing?
As a Field Technician, you will visit customer homes daily to install services and consult on smart home integration opportunities, helping simplify lives through technology.
Other
- Employment requires passing a pre-employment screening, including a drug test and review of driving history
- Work schedule follows a four-day week with optional overtime
- Company provides a work van, tools, and uniforms
- Some travel may be necessary as part of the role
