Role Overview
As a Service Technician, you will deliver technical support to customers in the Food & Beverage industry throughout Greece. Your responsibilities will include maintaining, troubleshooting, and installing dosing equipment and hygiene solutions to ensure reliable and efficient operations.
Key Responsibilities
- Carry out routine maintenance and on-site service visits to keep equipment functioning at peak levels.
- Identify technical faults and resolve them promptly, including responding to urgent service requests.
- Assist in setting up new systems, ensuring correct installation, calibration, and operational readiness.
- Educate customers on the safe and effective use of equipment and hygiene technologies.
- Maintain awareness of industry developments and strengthen relationships with OEM partners.
- Work closely with internal technical and sales teams to support customer success.
Qualifications
- Proven experience in electrical maintenance and mechanical installations.
- Strong ability to analyze and resolve technical problems.
- Willingness to travel within Greece for up to two weeks each month.
- Familiarity with Microsoft Office applications, including Excel, Word, and PowerPoint.
- Fluent in both Greek and English, spoken and written.
- Background in customer-facing technical roles.
- Formal electrical qualification or equivalent technical certification.
- Valid B-category driver’s license with a clean record.
What We Offer
- Private health insurance and pension plan.
- Meal and education-related vouchers.
- A company vehicle, laptop, and mobile phone provided for work purposes.
- Access to high-quality training and pathways for career progression, including international opportunities.
- Competitive compensation with an annual performance-based bonus.
Work Environment
This is a locally based role, with primary operations centered in Athens or nearby areas. Regular travel across Greece is required. You will operate within a collaborative, technically focused culture that values customer satisfaction, continuous learning, and teamwork.
Equal Opportunity Employer
We are committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.