Responsibilities
- Collaborates with clients, sales staff, and supervisors to verify tooling specifications and plan necessary requirements
- Offers expert recommendations on appropriate tooling solutions
- Reviews technical drawings, designs, or product details to determine correct installation methods
- Analyzes machine operation through observation and sound to identify tooling problems and suggest corrections
- Maintains consistent communication with customers throughout service cycles
- Addresses customer inquiries promptly and effectively
- Supplies test results, operational insights, and corrective actions to enhance tool efficiency
- Submits regular documentation including monthly summaries, test findings, travel logs, and activity schedules
- Oversees sample inventory, stocked tool accounts, and expense tracking
- Completes additional tasks assigned by management as needed
Benefits
- Excellent benefits package and competitive compensation available for qualified candidates
Compensation
Competitive salary with excellent benefits offered for the right candidate
About Sumitomo Electric Carbide, Inc.
One of the world’s leading carbide producers, the company has operated in the U.S. since 1979 with several domestic tooling manufacturing sites. A focus on innovation has established leadership in product development, quality, and customer service. The hard metals division includes over 3,500 of the global workforce of 250,000 across 40 countries. The organization designs, produces, and delivers high-performance cutting tools. Committed to excellence, it seeks top talent to support rapid growth and career development opportunities. For more information, visit www.sumicarbide.com.
About Sumitomo Electric Group
Founded in 1897 with copper wire manufacturing, the parent organization has expanded through innovative research and development rooted in core wire and cable technologies. With over 320 global subsidiaries, it delivers diverse products across five sectors: Automotive, Information & Communications, Electronics, Environment & Energy, and Industrial Materials. It remains committed to meeting societal needs through technological advancement. For more details, visit www.sumitomo.com.
