AUTODOC is hiring a Service Agent im Außendienst (m/w/d)

At AUTODOC, our vision is to become the leading tech ecosystem in the automotive industry, seamlessly connecting all facets of the automotive aftermarket. Founded in Berlin in 2008, we have rapidly grown into Europe’s leading online retailer for vehicle spare parts and accessories. Operating in 27 countries, our diverse team of around 6,000 from 50 nations is at the heart of our innovation and transformation journey. We are committed to creating an environment where every team member feels a strong sense of impact, purpose, and belonging—whether they are working in our offices, warehouses, or remotely. With our headquarters in Berlin, and several offices across Europe, we are driving towards our vision with a clear focus on leveraging technology to build a sustainable future for mobility. Join us as we accelerate towards becoming the leading tech ecosystem in the automotive world. Catch the ride with AUTODOC! Job Description: The VIM Consultant (SAP) is responsible for the design, configuration, and continuous improvement of SAP Vendor Invoice Management (VIM) solutions supporting the Procure-to-Pay (P2P) process.This role ensures that system functionalities align with global P2P standards, business requirements, and compliance needs. The consultant collaborates closely with Product Owners, IT teams, and business stakeholders to deliver stable, efficient, and scalable invoice management solutions.The position is available for candidates based in Portugal, Poland, the Czech Republic or Moldova. Key Responsibilities:Configure and maintain SAP VIM components (invoice capture, workflow, exception handling, and integration with SAP FI/MM).Translate business and process requirements into functional and technical specifications within SAP VIM.Support implementation and rollout of VIM-related enhancements, upgrades, and integrations.Collaborate with Product Owners to refine requirements, define user stories, and validate acceptance criteria.Provide expert-level support in incident resolution, root cause analysis, and performance optimization.Ensure compliance with corporate finance policies, audit requirements, and internal controls.Create and maintain system documentation, configuration guides, and training materials.Participate in testing activities (unit, integration, UAT) and ensure solution quality.Monitor system performance and propose continuous improvements or automation opportunities.Act as a subject-matter expert in cross-functional digital finance projects and SAP transformation initiatives. Qualifications: Strong expertise in SAP Vendor Invoice Management (VIM) configuration and operations.In-depth knowledge of SAP FI (Accounts Payable) and SAP MM (Procurement) integration points.Experience with OCR, document management systems, and workflow automation.Solid understanding of P2P process flows, invoice matching, and exception handling.Ability to translate business requirements into SAP functional designs.Good understanding of compliance, internal controls, and audit frameworks.Experience with Agile delivery methods and collaboration tools (Jira, Confluence).Excellent analytical and problem-solving skills with attention to detail.Strong communication skills and ability to work cross-functionally with business and IT.Bachelor’s degree in Finance, Business, Computer Science, or related fieldEnglish is mandatory (business fluent). Proficiency in Russian is considered a strong plusSuccess Metrics:Reliable and stable operation of SAP VIM with minimal incidents or downtimeTimely and accurate delivery of VIM enhancements and releasesReduction in invoice processing time and exception ratesPositive feedback from business users and stakeholdersCompliance with audit and control requirementsEffective documentation and knowledge sharing within the P2P teamCollaboration:Works closely with Product Owners, P2P Process Owners, and IT technical teams.Partners with Accounts Payable, Procurement, and Master Data teams to ensure end-to-end process integrity.Cooperates with external consultants, vendors, and implementation partners for solution improvements.Supports end users and key stakeholders during testing, training, and rollout activities.Career Track / Development Perspective: Potential career development towards Product Owner, or Solution Architect roles.Opportunity to broaden expertise into other SAP finance modules (e.g., FI, CO, MM, S/4HANA). Additional Information: We offer* Competitive salaries based on your professional experience * Fast growing international company with stable employment * Annual vacation of 25 working days and 1 additional day off on your birthday * Meals Allowance (employees who work in the office/ warehouse, no remote) * Mental Wellbeing Program –providing you and your immediate family members with free and confidential mental and physical health support services for a wide range of personal and work-related issues. * AUTODOC Corporate Discount to order parts for their own use at special discounted rates * Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching * Free English and German language classes * Flexible working hours and hybrid work.