Responsibilities
- Manhattan Scale WMS implementation & Support.
- Perform system configuration of Manhattan Associates SCALE WMS.
- Collaborate with client’s team during software design process to understand business requirements, Issues, and changes to existing functionalities. Architecture and Development.
- Documentation of Requirements, SOP documents creation.
- Translate the user requirements into functional and technical design, application configuration.
- Documenting all aspects of the system (e.g. URS, process flows, functional specifications, technical design, application configuration, test scenarios, Support document etc.) according to internal procedures.
- Coordinates problem solution with multiple external Vendors for TMS, Packing & Conveyor system.
- Facilitate and support functional and user acceptance testing.
- Troubleshoot operational and technical issues within SCALE and integrations.
- Drive operational efficiency through people, process, and technical improvements.
- Coordinate with Manhattan Associates development and support teams as needed.
Requirements
- Bachelor’s degree required
- 5 years’ of experience with Manhattan Scale implementations
- Strong understanding of Supply chain Principles with expertise in Warehouse management
- Complete understanding of inbound, inventory, and outbound in a warehouse
- PL/SQL expertise, Cloud Basic Understanding
- Hands-on with SSRS, MHE, New Site rollout, Automation
- Good knowledge of implementing and supporting ERP integration with SCALE
- Ability to provide front-line support to warehouse staff from training through daily support
- Experience troubleshooting Manhattan WMS and LMS applications
- Extensive hands-on experience supporting Manhattan SCALE WMS in high-volume, multiple warehouses, and multiple building operations
Benefits
- Employee Health: We offer a supplementary benefits plan that includes coverage for medical, as well as an employee wellness program.
- Time Off: Our paid time off includes statutory vacation time, sick leave, and public holidays, consistent with provincial labor laws.
- Professional Growth: We provide a dedicated learning and development budget to support your career growth.
- Flexible Work: You will have access to flexible work hours and remote flexibility.
- Perks: We offer reimbursement for business travel, internet, and workstation costs, as well as anniversary rewards and an employee stock option (ESOP) program.
- Community Engagement: We host team events and in-person organizational meetups to foster a strong company culture.
Additional Information
- 45 - 50% Travel required
