Phiture is looking for a Senior Vice President, Strategic Process Improvement to drive performance excellence across Clinical Delivery. This key leadership role establishes and oversees the annual Performance Improvement Plan for Product Operations and Continuous Quality Improvement, ensuring alignment with organizational goals and delivering measurable improvements.

What You'll Do

Lead, develop, and execute the annual process improvement plan and continuous projects that optimize care delivery alignment with company strategy.
Collaborate with clinical leaders to identify, assess, and prioritize upstream and downstream impacts.
Enhance financial performance with a focus on initiatives that improve overall cost of delivery and increase in-year revenue.
Track, report, and ensure delivery consistency with established metrics, KPIs, and performance guarantees.
Expand the repository of clinical case studies, resource, source, and produce areas of clinical outcome results and value drivers.
Lead a team of project and product focused experts using best practice methodologies such as Six Sigma and lean process design.
Oversee budget allocation (hours, scope, roadmap) to meet project business requirements.
Centralize, consolidate, manage, and assess the effectiveness of business and technology vendor resources.
Cultivate and maintain positive relationships with internal and external key stakeholders at all organizational levels.
Implement change management, training, and communications for initiatives across internal and external business units.

What We're Looking For

10+ years of business experience.
10+ years of experience in process improvement.
Certified Project Management qualification.
Understanding of project management concepts and tools.
Demonstrated leadership of cross-functional teams including strong coaching, motivational, and interpersonal skills, with an emphasis on service, team, and individual improvement.
Ability to articulate requirements clearly to technical teams.
Strong presentation, written, and verbal communication skills.

Nice to Have

Six Sigma, lean process design, or similar experience.

Team & Environment

This role reports directly to the Chief Clinical Officer.

Benefits & Compensation

Competitive medical, dental, and vision coverage.
Competitive 401(k) Plan with a generous company match.
Flexible Time Off/Paid Time Off, plus 12 paid holidays annually.
Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance.
Mental Health and Wellness benefits.
Corporate bonus program or a sales incentive plan.
Stock options.
Compensation range: $240,000 - $270,000 USD.