Accela is looking for a Senior UX Researcher to join our Design & Research team. You will report to the VP, Head of Design & Research and partner closely with product, design, and engineering teams to uncover insights that shape our strategy, define scalable research processes, and demonstrate the impact of research on our products and customers.

What You'll Do

Shape the Research Process: Partner with design leadership to define scalable, repeatable research practices across teams.
Run Critical Research: Lead generative and evaluative studies that inform product strategy and help prioritize opportunities.
Collaborate & Influence: Work closely with Product, Design, and Engineering, ensuring research insights drive decisions.
Tell the Story: Synthesize and share research findings with clarity—helping the org see, celebrate, and act on insights.
Measure & Demonstrate Value: Track how research contributes to design quality, product adoption, and customer success.
Scale the Discipline: Help democratize research through training, toolkits, and frameworks, empowering non-researchers to apply lightweight methods.
Champion the Customer: Be a visible advocate for our users in strategic and tactical conversations.

What We're Looking For

6–8+ years of UX research experience in SaaS, enterprise, or B2B contexts.
Expertise across a range of qualitative and quantitative methods, and fluency in when/how to apply them.
Strong storytelling and influence skills, able to persuade diverse stakeholders and executive audiences.
Experience in shaping research culture—building processes, evangelizing insights, and scaling research impact.
Track record of working in fast-moving, data-rich environments with a pragmatic, test-and-learn mindset.
A collaborator who values partnership with design, product, and engineering to get the best outcomes.

Nice to Have

Familiarity with AdTech, MarTech, or data-rich enterprise products.
Experience measuring the impact of research on business or product outcomes.
Contributions to research ops or knowledge management systems.

Team & Environment

You will be part of the Design & Research team, working alongside another senior researcher and reporting to the VP, Head of Design & Research.

Benefits & Compensation

Compensation: For candidates in the SF Bay Area: $151,000 - $227,000. For all other locations, range is location-specific.
Comprehensive benefits package supporting health, well-being, and financial security.
Up to 100% paid premiums for Medical and Vision coverage.
Mental wellness resources including access to Modern Health.
Flexible PTO policy.
15 paid holidays in 2025 including a three-day break around July 4th and a full week off for Thanksgiving.
No Internal Meetings Fridays.
Competitive 401(k) plan.
Short-term and long-term disability coverage.
Life insurance.

Work Mode

This is a remote position open to candidates located anywhere in the United States.

We're committed to attracting, developing, retaining, and promoting a diverse workforce. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Discrimination of any kind is not tolerated. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.