São Paulo/Mexico City Remote (City) Employment

Glean is hiring a Senior Solutions Engineer, LATAM

About the Role

Glean is seeking a Senior Solutions Engineer to partner with sales teams in LATAM to design, demo, and prove the value of Glean's Work AI platform for enterprise customers. This role plays a critical part in driving technical discovery, integration architecture, proof of concepts, and security evaluations to accelerate enterprise deal cycles.

What You'll Do

  • Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives
  • Create and demo custom environments based off of customer industry and line of business
  • Run and manage a technical POC cycle
  • Perform customer facing activities including technical discovery calls
  • Lead security based conversations to make customers comfortable with Glean’s security posture
  • Work cross functionally with product and engineering to deliver customer request and be a voice of the customer
  • Develop ROI and business justification reports and presentations

What We're Looking For

  • 10+ years of sales engineering or solution consulting experience in a SaaS organization
  • Bachelor's degree in CS or a related field
  • Excellent written and verbal communication skills
  • Highly motivated, driven and self-starting individual
  • Ability to work in a fast paced, team environment
  • Clear examples of partnering with AEs to run technical deal cycles with Enterprise customers
  • A consultative approach with solving your customer’s business challenges and having a track record of successfully overcoming technical and security objections
  • Familiarity with any cloud environment (GCP, AWS, Azure), Agent frameworks or Workflow orchestration tools (e.g., LangGraph)
  • Understanding of LLMs and embeddings (e.g., tokenization, context windows, grounding, RAG basics) and prompt-engineering fundamentals
  • Proficiency in Python or Java
  • Ability to configure, monitor and maintain API based integrations

Technical Stack

  • GCP
  • AWS
  • Azure
  • LangGraph
  • LLMs
  • embeddings
  • RAG
  • prompt-engineering
  • Python
  • Java
  • APIs

Benefits & Compensation

  • Comprehensive benefits package including competitive compensation
  • Medical, Vision, and Dental coverage
  • Generous time-off policy
  • Opportunity to contribute to your 401k plan
  • Home office improvement stipend
  • Annual education stipend
  • Annual wellness stipend
  • Regular company events
  • Healthy lunches daily

OTE range $150,000 - 160,000 USD annually. Certain roles may be eligible for equity. Variable compensation may be available.

Work Mode

Remote position with local presence in São Paulo or Mexico City.

We are committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

Required Skills
GCPAWSAzureLangGraphLLMsembeddingsRAGprompt-engineeringPythonJavasales engineeringsolution consultingcommunication skillsfast-paced environmentSaaS GCPAWSAzureLangGraphLLMsembeddingsRAGprompt-engineeringPythonJavasales engineeringsolution consultingcommunication skillsfast-paced environmentSaaS
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About company
Glean
Glean is the Work AI platform that helps everyone work smarter with AI. It evolved from advanced enterprise search into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on a secure, open platform. Glean offers enterprise SaaS connectors, flexible LLM choice, and robust APIs to help organizations govern, scale, and customize AI across their business. Its Enterprise Graph and Personal Knowledge Graph map relationships between people, content, and activity to deliver personalized, context-aware responses and AI agents that automate work across teams.
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Posted 2 hours ago