Responsibilities
- Technical Leadership in Sales & Implementation: Act as the technical lead during the sales and implementation processes, ensuring customer workflows align with Artera’s capabilities.
- Technical Discovery & Requirements Analysis: Conduct technical discovery sessions with prospects to evaluate system architecture, workflow needs, and data integration requirements.
- Workflow Design & Solution Architecture: Design and propose optimized solutions for healthcare workflows using Artera’s product suite, addressing inefficiencies and ensuring scalability.
- Technical Communication & Stakeholder Alignment: Translate technical concepts into clear and actionable information for both technical and non-technical stakeholders.
- Scoping & Project Feasibility: Scope Statements of Work (SOWs), ensuring feasibility and clarity for successful project implementation.
- Cross-Functional Collaboration: Collaborate with Sales and Customer Experience teams to ensure alignment on customer expectations and project outcomes.
- Product Demonstrations & Technical Presentations: Create and deliver product demonstrations and technical presentations to illustrate value to prospective and existing customers.
- RFP/RFI & Security Questionnaire Support: Respond to RFPs, RFIs, and security questionnaires, leveraging cross-functional input to craft effective responses.
- Trusted Advisory & Thought Leadership: Act as a trusted advisor and thought leader for internal and external stakeholders, providing insights on best practices and workflow optimization.
- Internal Technical Enablement: Contribute to internal enablement by educating sales and customer-facing teams on technical aspects of the product.
Requirements
- Technical Experience: 4+ years of relevant experience in solutions engineering, technical consulting, or healthcare technology.
- Educational Background: Bachelor’s Degree in STEM preferred *additional experience in lieu of a degree is also acceptable*
- Healthcare Integration & Technical Expertise: Strong technical aptitude, with expertise in healthcare integration standards such as HL7, FHIR, and API architecture.
- Technical Scoping & Solution Alignment: Demonstrated ability to scope technical projects and align customer needs with product capabilities.
- Communication & Stakeholder Engagement: Excellent communication skills, with the ability to convey technical concepts to diverse audiences effectively.
- Problem-Solving & Collaboration: Proven problem-solving skills and a collaborative approach to tackling complex workflows.
- Organization & Multitasking Skills: Highly organized, with the ability to manage multiple priorities and adapt to a dynamic environment.
