Allianz is seeking a Senior Solution Architect to define the architectural vision for our ServiceNow platform and lead technical governance. In this role, you will be responsible for driving large-scale technology transformations, ensuring alignment with enterprise architecture and compliance, and mentoring a team of architects.
What You'll Do
- Define, refine, and own the overall architectural vision for the ServiceNow platform in IT, leading end-to-end design decisions for transformation programs.
- Assist in shaping the broader enterprise technology strategy by representing the ServiceNow platform in governance boards.
- Collaborate with transformation programs to validate migration roadmaps, milestones, and success criteria.
- Mitigate technical risks by identifying potential roadblocks and developing contingency plans.
- Develop measurable KPIs and metrics to track platform performance.
- Establish and maintain architectural principles, standards, and guidelines for consistency, performance, and security.
- Oversee end-to-end solution design and integration with peripheral systems, ensuring alignment with enterprise architecture.
- Partner with security and compliance teams to proactively address data privacy, regulatory adherence, and cyber risks.
- Champion best practices, code quality, and DevOps approaches across all ServiceNow implementation and release processes.
- Build, mentor, and lead a high-performing team of Solution, Technical, and Platform Architects.
- Provide guidance and thought leadership to cross-functional teams including developers, analysts, and project managers.
What We're Looking For
- 15+ years of progressive experience in enterprise architecture, solution design, or technical leadership roles.
- Deep expertise in ServiceNow (platform administration, architecture, design) with at least 5 years in a leadership capacity.
- Demonstrable experience with various ServiceNow modules (e.g., ITSM, ITOM, GRC, HRSD) and integrating them into a coherent platform architecture.
- Strong stakeholder management and team-building skills, with the ability to inspire and motivate cross-functional teams.
- Strong communication and presentation abilities, capable of conveying complex technical concepts to executives, business partners, and technical teams.
- Adept at conflict resolution, negotiation, and consensus-building in a matrixed or highly complex environment.
Nice to Have
- Proven track record in driving large-scale, complex technology transformations, ideally involving ServiceNow or similar platforms.
- Familiarity with basic AI tools.
Technical Stack
- ServiceNow
Team & Environment
You will work within cross-functional teams including developers, analysts, and project managers.
We welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.
