Responsibilities
- Leading and rapidly building end-to-end features from scratch for Loopio’s web platform
- Proactively build technology to prevent bugs as they come up, because you can’t stand crappy software
- Interact with and gather detailed feedback from our customers because you understand that creating a user-centric experience comes first
- Collaborate closely with our Product Managers and Product Designers in an agile environment to bring features to life and iterate on them based on our customers' feedback
- Mentor and coach others, providing technical guidance and helping build an environment of knowledge-sharing and encouraged feedback
- Contributing to Loopio’s AI roadmap by helping evaluate third-party models, optimising LLM integration patterns, and defining technical guidelines for AI-powered features.
- Comfortable leading technical design discussions and facilitating technical decision making.
Requirements
- 8+ years of professional software development experience
- Proven track record of designing and delivering complex software systems at scale.
- Strong experience in backend/API background of either PHP, Python or Java
- Experience in frontend development, with a solid understanding of React and JavaScript
- Strong understanding of database design and RDBMS such as MySQL.
- Proficient in using and designing RESTful APIs
- Mentorship to other engineers through coaching, design, and code reviews.
- Exposure to AI technologies, particularly around LLMs (e.g., OpenAI, Claude, etc.), embeddings, or natural language processing.
- Comfortable guiding technical design discussions and facilitating technical decision making
- A growing passion for driving processes and improving software development productivity for your team
- Experience designing and consuming RESTful APIs and integrating with third-party systems.
Nice to Have
- Experience as a technical lead
- Typescript, AWS, Cypress, Elasticsearch, Prior work in building or integrating intelligent features, such as semantic search, RAG and integration with third-party apps
Benefits
- Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations
- You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support!
- We encourage experimentation and innovative thinking to drive business impact.
- We’ll set you up with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up for your remote days.
- You’ll be joining a supportive culture that offers the best of both worlds: deep connections built in a collaborative office environment and the flexibility of a global, virtual-first company.
- Enjoy the camaraderie and energy of a dedicated office space, complete with snacks, beverages, and amenities to fuel your day.
- Your team will also have a dedicated social budget for welcome lunches and other activities
- Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam!
- Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round.
- You’ll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business.
Work Arrangement
Hybrid
Team
Structure: Engineers, Product Managers, and Designers
Additional Information
- This role is part of a new, strategic product team that will work in a hybrid model to accelerate innovation and foster deep collaboration.
- Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru).
- Our India/UK hub employees work according to business hours stated in the job description above.
- You’ll collaborate with your immediate team in person and with our global teams virtually across the UK, Canada, and the US (we’re just a Zoom call and Slack message away!), with core sync hours and focus time for headsdown work 🙇🏾 during the workday
- We encourage balancing synchronous and asynchronous collaboration to effectively work as a global #OneTeam!
- We leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, transcription and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines
- The Loopio interview process is designed to help us better understand your professional experiences, as well as your unique perspective and approach to delivery and collaboration. To ensure a fair and accurate assessment, we expect candidates to refrain from using AI-generated content to produce responses to our interview questions during the live interview, as our goal is to evaluate your own knowledge and problem-solving abilities - not those of an AI assistant. If AI-generated responses are identified during the interview, Loopio reserves the right to disqualify candidates from the interview process. For specific roles that include a take-home assignment, our AI Interviewee Policy allows the use of AI for initial support; however, the final submission must be a true reflection of your personal insights, skills and decision-making.
- Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team (work@loopio.com) should you require accommodations at any point during our virtual interview processes.
