Hybrid

NMI is hiring a Senior Social Insights Analyst

About the Role

A leading global marketing innovation agency established in 2004 is seeking a Senior Social Insights Analyst to join their expanding European team in Rotterdam. As part of an innovative technology group leveraging cutting-edge AI solutions, we're revolutionizing marketing creativity and efficiency across multiple markets including Germany, Benelux, France, and Italy. Location: Rotterdam, Netherlands (2-3 days per week from the office) Type: Full-time, 12-month contract with potential extension What You'll Do 🍴 - Deliver best-in-class audience, category, and market analytics for leading food brands - Support the European Strategy Director with insights powering social media strategies across multiple markets - Collaborate with local teams to mine and interpret data for actionable recommendations - Integrate data from social, search, survey, and third-party sources to build rich audience profiles - Use social listening tools to track brand reputation and spot cultural trends - Design and evaluate surveys to test hypotheses and deepen audience understanding - Audit social channels to assess effectiveness and recommend improvements - Build measurement frameworks, benchmarking, and reporting to inform future strategies - Create thought-leadership pieces on audience behaviors and emerging trends What You'll Need ✅ - Strong critical-thinking and problem-solving skills with attention to detail - Background in research and insights, with a strategic mindset - Expertise in social platforms and tools like Brandwatch, Audiense, Hootsuite, Sprinklr - Experience with panel and survey providers like Global Web Index, YouGov, Kantar - Ability to aggregate and analyze data from multiple sources to uncover insights - Excellent communication and data storytelling skills for non-technical audiences - Interest in behavioral science and its application through data - Proactive approach to identifying client needs and building tailored solutions - Highly organized, confident in managing remote teams, and comfortable presenting to senior stakeholders - Collaborative, adaptable, and thrives in a fast-paced environment Our values shape everything we do: - Be Ambitious to succeed - Be Imaginative to push boundaries - Be Inspirational to do groundbreaking work - Be always learning and listening - Be Results-focused to exceed expectations - Be actively pro-inclusive and anti-racist We are an equal opportunity employer committed to creating an inclusive working environment where individual differences are valued and respected. Ready to join a team redefining marketing for global food brands? Apply now and help us decode audiences, uncover cultural trends, and drive creative effectiveness across Europe! 🌍

Required Skills
Social Media AnalyticsData VisualizationSocial Listening ToolsSurvey DesignMarket ResearchCultural Trend AnalysisBrandwatchCommunication SkillsData StorytellingStrategic Thinking
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About company
NMI

NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce.

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Posted 4 months ago