Richmond, VA Hybrid Full-time USD 113,000 – 151,000 / year

SimpliSafe is hiring a Senior SecOps Engineer

Responsibilities

  • Own and operate SimpliSafe’s security tooling stack—including anti-malware, SIEM, network monitoring, and vulnerability management platforms—ensuring they are tuned, maintained, and effective.
  • Lead detection and response, serving as a primary escalation point for security incidents and investigations, driving analysis and remediation to resolution.
  • Partner with Security, IT, and managed services vendors to continuously improve our security posture, alerting, and operational capabilities.
  • Own the administration, configuration, and maintenance of security platforms, including anti-malware, SIEM, network monitoring, and vulnerability management tooling.
  • Monitor and triage security alerts, performing root cause analysis and coordinating detection and response across teams.
  • Serve as a primary escalation point for security incidents and investigations, leading analysis, containment, and remediation.
  • Partner with Security and IT to maintain and continuously improve our threat detection and response capabilities.
  • Collaborate with managed services vendors to tune security product integrations, dashboards, and alert fidelity.
  • Build and improve processes and playbooks for security incident response.
  • Support audit and compliance activities by maintaining evidence of security controls and operational procedures.
  • Stay current on emerging threats and vulnerabilities, recommending and implementing mitigations to protect SimpliSafe’s environment.

Requirements

  • 4+ years of experience in cybersecurity, security operations, or a related technology discipline.
  • Hands-on experience with security incident investigation and response, including analysis, containment, and remediation.
  • Ability to work with and analyze security logs and data sets to identify threats, anomalies, and actionable insights.
  • Experience administering or working closely with security tooling such as SIEM, EDR, or vulnerability management platforms.
  • Ability to work cross-functionally with Security, IT, Engineering, and managed service partners to drive outcomes.
  • Strong problem-solving skills with the ability to operate effectively in a fast-paced, evolving threat environment.

Nice to Have

  • Experience with CrowdStrike Falcon or similar EDR platforms.
  • Hands-on experience with SIEM platforms (e.g., Splunk, Sumo Logic, or similar) for log analysis, correlation, and alerting.
  • Familiarity with AWS security services and cloud security concepts.
  • Experience with Okta or other identity platforms from a security monitoring perspective.
  • Familiarity with Jamf or similar MDM tools for endpoint visibility and compliance.
  • Knowledge of common security frameworks such as MITRE ATT&CK, NIST, or CIS Controls.
  • Background in a high-growth technology or consumer electronics company.

Benefits

  • A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
  • A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
  • Free SimpliSafe system and professional monitoring for your home.
  • Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change

Work Arrangement

Hybrid — Boston, Massachusetts, Richmond, Virginia

Additional Information

  • The target annual base pay range for this role is $113,000 to $151,000.
  • We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually.
  • Individual compensation packages are tailored based on job-related skills, experience, qualifications, work location, and other relevant business factors.
  • Total Rewards package may include participation in our annual bonus program, equity, and other forms of compensation, in addition to medical, retirement, and lifestyle benefits.
  • We’re committed to fair and equitable pay practices, as well as pay transparency.
  • We regularly review our programs to ensure they remain competitive and aligned with our values.
  • If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.
Required Skills
Information SecurityCloud Security
About company
SimpliSafe

SimpliSafe delivers advanced, whole home security with 24/7 professional monitoring trusted by over 5 million people. The company emphasizes privacy and control, offering systems that are easy to install and manage through a mobile app.

Their systems include AI-powered outdoor and indoor cameras, smart alarms, and sensors for doors, windows, smoke, CO, water, and temperature. Monitoring agents can proactively respond to threats, helping prevent crime before it happens.

SimpliSafe offers no-contract monitoring, lifetime warranty on hardware for subscribers, and a 60-day money-back guarantee. The company is recognized for customer service and innovation, earning top rankings from U.S. News and Newsweek.

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Job Details
Department Information Security and Technology (IS&T)
Category other
Posted 3 hours ago