Hilton is hiring a Senior Sales Manager

Hilton is hiring a Senior Sales Manager to join our in-house Commercial Services team. This role plays a key part in propelling sales, revenue management, and analytics functions, directly contributing to critical initiatives like the renovated resort's relaunch and The Westerly's opening to elevate the property's future group strategy. You will report to the Director of Group Sales.

What You'll Do

• Develop, solicit, and manage new and existing group accounts, targeting segments that drive both short- and long-term revenue.
• Lead the full group sales cycle—from prospecting through contracting—while ensuring booking accuracy, timely follow-up, and consistent revenue delivery.
• Analyze market conditions, competitive activity, and booking trends to identify opportunities and adjust sales strategies in real time.
• Maintain detailed record-keeping in the sales system to support forecasting, operational execution, and financial performance.
• Partner with the Director of Group Sales to implement strategies aligned with broader business objectives.
• Coordinate cross-functionally with internal teams to ensure seamless operational delivery and uphold brand standards for group clients.
• Communicate clearly with stakeholders at all levels, presenting strategies, insights, and recommendations.
• Support team members through coaching, problem-solving, and the application of modern sales approaches.
• Create strategic account plans that use revenue management insights, market trends, and seasonality to maximize growth.
• Produce accurate forecasts, contracts, and booking documentation that inform operational and financial decision-making.
• Develop tailored proposals and customized solutions that meet client needs while strengthening long-term relationships.
• Conduct performance analysis that inform tactical adjustments and improve group sales outcomes.

What We're Looking For

• Five (5) years of work experience in a full-service hotel sales environment.
• At least one (1) year of Resort Sales experience.
• Proficiency with the MS Office Suite.
• Ability to travel up to 30% and hold a valid passport.

Nice to Have

• BA/BS Bachelor's degree.
• Experience with Salesforce FDC and CVENT.
• Luxury hotel experience.
• Incentive Market Account experience.
• Five (5) years of on-site hotel experience in related fields.
• Spanish proficiency.

Technical Stack

• MS Office Suite
• Salesforce FDC
• CVENT

Team & Environment

You will be part of an in-house Commercial Services team and report directly to the Director of Group Sales.

Benefits & Compensation

• Compensation range: $80,000-$110,000.
• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night.
• Hilton Shares: employee stock purchase program (ESPP) - purchase Hilton shares at a 15 percent discount.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Mental health resources including free counseling through Employee Assistance Program.
• Paid Time Off (PTO).
• Medical, dental, and vision coverage.
• Life insurance and short-and long-term disability insurance.
• 401(k) savings plan.
• 20 days of paid time off accruing over your first year of employment, increasing up to 25 days after one year.
• Up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents.
• 10 paid holidays and 2 floating holidays.
• Up to 5 bereavement days.
• Flexible spending accounts and health savings account.
• Care coordination program (“Wellthy”).
• Legal services, educational assistance, and adoption assistance programs.
• Backup childcare program and pre-tax commuter benefit.

Work Mode

This is a remote position, virtual/remote based at The Hilton Aruba Caribbean Resort & The Westerly.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.