Responsibilities
- Deliver compelling live demonstrations of AI data solutions within RAG systems, vector databases, LLM orchestration frameworks, and AI agent architectures to prospective customers.
- Collaborate with Account Executives on deal strategy, technical discovery, qualifying technical fit and budget authority.
- Navigate complex stakeholder groups including IT, security, legal, and research leadership.
- Guide product marketing to create customized sales collateral and competitive positioning materials.
- Architect and implement 3-6 month technical POCs that validate AI solution performance against customer success criteria.
- Serve as trusted technical advisor throughout 12-18 month enterprise sales cycles.
- Architect AI solutions addressing complex research workflows for pharmaceutical, biotech, and healthcare customers.
- Ensure seamless integration with legacy systems and compliance with industry regulations.
- Gather detailed customer insights, competitive intelligence, and feature requirements through prospect engagements.
- Synthesize patterns and themes from customer feedback and advocate for customer needs with Product and Engineering teams.
- Demonstrate and architect AI agent solutions that autonomously execute complex research tasks using multi-agent systems, agentic RAG patterns, tool-based actions, and conversational memory.
- Develop whitepapers, reference architectures, case studies, and technical blog posts.
- Deliver presentations at industry conferences.
- Create demonstration videos and webinar content that establishes Wiley's technical authority in AI-powered research.
Benefits
- Equal opportunity/affirmative action employer
- Reasonable accommodation for applicants and employees with disabilities
- Promotes continual learning and internal mobility
- Meeting-free Friday afternoons for heads down work and professional development
- Employee programming to foster community, learning, and growth
- Fair, transparent pay
- Competitive compensation
- Comprehensive benefits package
Work Arrangement
On-site
Team
Reports to: Director of AI Product Management
Additional Information
- English (fluent written and verbal)
- Ability to travel 20-30% for customer meetings, on-site POCs, and industry conferences
- Professional demeanor with research organizations
- Presentation skills to C-suite and technical committees
- Exceptional communication skills translating technical concepts to business stakeholders
