HSBC Group is hiring a Senior Relationship Manager to join our China team. You will be responsible for managing and developing client portfolios, providing full-service banking to high-net-worth individuals, and driving revenue growth while maintaining rigorous internal control standards.

What You'll Do

Manage and develop client portfolios, participate in team organization, and ensure administrative support.
Provide full-service banking and execute transactions for high-net-worth individual clients.
Establish new relationships and manage existing ones to generate new Assets Under Management and Revenue.
Cooperate with platform managers to clear pending items, improve quality, and resolve problems.
Grow revenue, increase portfolio AUM, and increase net new money inflows by leveraging brand, channels, and network.
Ensure client objectives are met through appropriate product selection within portfolios.
Ensure clients are aware of their level of risk.
Research account and transaction records to resolve discrepancies and provide client documentation.
Provide coaching and guidance to other Relationship Managers to develop their knowledge and experience.
Lead by example by exhibiting behaviours consistent with HSBC values.
Provide assistance to fellow Relationship Managers.
Work closely with other Bank Departments to maintain HSBC internal control standards.
Ensure follow-up on all risk and compliance issues, such as CCR, KYC, Compliance, Risk Management, and Internal Audit requests.
Minimize operational losses.
Stay aware of the Operational Risk scenario associated with the role and act accordingly.
Understand, follow, and demonstrate compliance with all relevant internal and external rules, regulations, and procedures.
Maintain HSBC internal control standards, including timely implementation of audit points and regulatory issues.

What We're Looking For

At least 10 years of relationship management experience in the banking sector.
Proven track record in asset gathering, asset growth, and revenue generation.
Excellent commercial and negotiation skills.
Highly developed communication skills for direct client contact and problem solving.
Ability to provide strong financial and statistical analysis.
Strong customer service focus.
Attention to detail and the ability to think creatively to solve problems.
Excellent understanding of financial markets and products.
Business vision, understanding of priorities, respect of procedures and legal environment.
Compliance and risk awareness.
Networking power.
Management and communication skills.
Efficient partnership with senior management as well as other join-up business groups.
Technical proficiency.
Commercial success.