Turnitin is looking for a Senior Program Manager, Localization to transform our localization program into a comprehensive strategic function. In this role, you will be responsible for managing multiple product roadmaps, collaborating with product, engineering, and UX teams, and ensuring our products are seamlessly localized and culturally relevant for our global user base.
What You'll Do
- Define, develop, and execute Turnitin’s end-to-end localization strategy in alignment with company objectives.
- Set success metrics, report on progress to leadership, and establish best practices for scaling localization.
- Manage project planning cycles, define processes, coordinate stakeholders, and oversee localization workflows from initiation to launch.
- Act as an advocate for global users, ensuring international perspectives in program outcomes.
- Establish and ensure high-quality localization standards, linguistic validation, and bug management.
- Update and maintain documentation for product or program developments.
- Build and scale key asset usage including glossaries, style guides, and AI-ready datasets.
- Oversee vendor evaluations, ensure accurate budget tracking, and manage third-party localization vendor quality.
- Collaborate across Product and other teams to organize and facilitate data-driven change management.
- Serve as a change agent centered on consultation around process and continuous improvement, optimizing workflows.
What We're Looking For
- 8+ years of related experience in program, project management, and/or localization.
- Demonstrated experience in crafting localization strategy and leading cross-functional initiatives to launch successful localized products.
- Experience collaborating with and managing localization and linguistics vendors to ensure high-quality delivery.
- Mastery of Translation Management Systems (TMS), Computer-Assisted Translation (CAT) tools, machine translation, and content management systems.
- Mastery of at least one product line or program AND multiple product functions (e.g., quality, communication, operations).
- Strong operational, organizational, and project management abilities, including experience building and scaling processes from the ground up.
- Exceptional oral and written communication skills in English; ability to influence stakeholders and present plans to diverse audiences.
- Experience working in a highly cross-functional setting, driving results across various teams and time zones.
Nice to Have
- Thorough understanding of internationalization (i18n) and globalization (g11n) concepts and standards such as Unicode and CLDR.
- Demonstrated experience applying AI tools, machine translation (NMT), or LLMs to improve localization workflows.
- Familiarity with Agile development workflows, including Scrum or Kanban.
- Experience with localization programs or project management with educational institutions and/or in the EdTech industry.
- Master’s degree in Localization, Linguistics, International Studies, Computer Science, or related field.
Technical Stack
- Translation Management Systems (TMS)
- Computer-Assisted Translation (CAT) tools
- Machine translation
- Content management systems
Team & Environment
You will collaborate closely with product, engineering, and UX teams, as well as across Product and other teams including technology, marketing, and UX.
Benefits & Compensation
- Remote First Culture
- Health Care Coverage*
- Education Reimbursement*
- Competitive Paid Time Off
- Self-Care Days
- 2 Founder Days + Juneteenth Observed
- Paid Volunteer Time*
- Charitable contribution match*
- Monthly Wellness or Home Office Reimbursement*
- Access to Modern Health (mental health platform)
- Retirement Plan with match/contribution*
Work Mode
This is a remote position for candidates located in the UK.
Turnitin, LLC is an equal opportunity employer.
