Deel is looking for a Senior Product Operations Manager, FinCrime to establish and strengthen the connections between our product teams and user-facing functions. In this pivotal cross-functional role, you will lead the development of new features, improve existing ones, and shape product processes from scratch, playing an instrumental part in our scaling efforts.

What You'll Do

Lead large-scale cross-functional projects focused on product improvement, innovation, and enhancing user experience.
Collect, quantify, and prioritize product-related challenges for consideration by product and engineering teams.
Seek information and contribute to building and shaping product, solving conceptual problems.
Drive major company launches and global rollouts, ensuring successful product deployments.
Dive deep into data and analyze user feedback to derive insights for continuous product improvements.
Identify root causes of issues and develop effective solutions.
Design and implement complex operational systems and processes to optimize product operations.
Collaborate closely with support, sales, and success teams to ensure a seamless feedback loop.
Directly engage with users to gain insights into their specific use cases and challenges.

What We're Looking For

Minimum of 5-7 years of experience in a product operations role working closely with product and engineering teams.
Solid experience working with Compliance, FinCrime, or in a highly regulated field.
Solid analytical skills with a data-driven approach.
Passion for delivering exceptional user experiences and proven ability to develop deep understanding of complex products and their use cases.
Proficiency in data analysis, extracting meaningful insights, and utilizing them to drive product enhancements.
Ability to empathize with user problems, understanding pain points and needs to effectively shape product decisions.
Strong multitasking skills with ability to manage multiple priorities simultaneously.
Problem-focused and solutions-oriented mindset with exceptional attention to detail and a hands-on approach.
General technical knowledge of software development processes and systems.
Proficiency with BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets).
Excellent presentation skills.

Nice to Have

Experience in designing and building payment systems is a significant advantage.
Prior experience in a fast-paced, product-driven tech company and payroll is a huge advantage.

Technical Stack

SQL
Looker
Snowflake
Datadog
Excel/Sheets

Team & Environment

This is a cross-functional role connecting product with user-facing teams.

Benefits & Compensation

Stock grant opportunities dependent on role, employment status and location.
Additional perks and benefits based on employment status and country.

Work Mode

This is a global role offering flexibility of remote work, including optional WeWork access.

Deel is an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.