S&P Global is seeking a Product Manager, Commercial Systems and Tools to support the implementation of strategic roadmaps for the global sales technology ecosystem at S&P Global Market Intelligence. This role focuses on optimizing and enhancing Commercial Technology platforms used by client-facing teams, ensuring high efficiency, data quality, and user adoption across global Revenue teams.
What You'll Do
- Execute tactical support with the Associate Director, Commercial Systems and Tools in implementing strategic roadmaps for the global sales technology ecosystem, focusing on platform optimizations and enhancements that increase Revenue team member efficiency, data, and ease of use
- Become in-house expert for Revenue Technology ecosystem, including day-to-day usage support for Revenue team members globally
- Coordinate with IT, Product Management, Sales, and Sales Operations teams to support the deployment of prioritized sales technology initiatives under senior guidance
- Manage day-to-day coordination of system integrations, data quality improvements, environment management, and release activities, including effective change management to ensure smooth feature and tooling deployments
- Develop and maintain usage and adoption reporting across sales tools, analyzing data to identify underutilized features and present optimization recommendations
- Support financial tracking and vendor management activities including license monitoring, renewal coordination, cost reporting, and vendor performance documentation
- Identify and document Revenue team member friction points, technology gaps, and high-impact improvement opportunities through regular stakeholder feedback collection and system usage analysis
- Assess training gaps and skill development opportunities across sales technology platforms, partnering with the Revenue Education team to develop timely and comprehensive training programs and enablement tools
- Assist in evaluating overlapping sales tools and support rationalization efforts to streamline the sales technology ecosystem and improve operational efficiency
What We're Looking For
- Bachelor's degree in Business, Information Systems, Technology, or related field with 3-5 years of experience in sales operations, technology operations, or business analysis roles
- Hands-on experience with CRM platforms and adjacent Sales technology such as Salesforce, HubSpot, Salesloft, LinkedIn Sales Navigator, ZoomInfo, Salesloft, etc. including user administration, reporting, and basic configuration
- Proficiency in data analysis and reporting tools including Excel, Tableau, Power BI, or similar business intelligence platforms for creating dashboards and performance metrics
- Proactive mindset with strong ability to identify improvement opportunities, take initiative on process enhancements, and drive solutions forward independently
- Excellent communication and stakeholder management skills with experience collaborating across cross-functional teams in a global environment
- Experience with project coordination and change management principles in technology deployment or business process improvement initiatives
Nice to Have
- Experience, understanding and expertise in Salesforce
- 3+ years of experience in product ownership or business analysis
- Self-starter with drive and demonstrated ability to execute in a fast-paced environment
- History of teamwork and proven ability to deliver results
- Strong communication skills, including oral, written, and presentation
- Ability to build and establish strong working relationships and resolve conflicts
Technical Stack
Salesforce, HubSpot, Salesloft, LinkedIn Sales Navigator, ZoomInfo, Excel, Tableau, Power BI
Team & Environment
Part of Market Intelligence’s Tools & Technology team, working cross-functionally with Sales, Relationship Management, Marketing, Client Support, Product Management, Content, and Technology. Reports to the Associate Director, Commercial Systems and Tools.
Benefits & Compensation
- Health care coverage designed for the mind and body
- Generous time off helps keep you energized for your time on
- Access a wealth of resources to grow your career and learn valuable new skills
- Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs
- Best-in-class benefits for families, including perks for partners and children
- Retail discounts
- Referral incentive awards
- Flexible working arrangements including flexible hours and remote work options
- Support for return-to-work programs for individuals returning after career breaks
Compensation: $83,180 to $106,000 base salary. Eligible for an annual incentive plan; not eligible for sales commission or additional incentive bonus.
Work Mode
Based in the United States. Flexible hours and/or remote working usually possible; requests welcome and will be considered.
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.
