What You'll Do
Take full ownership of product delivery operations across key areas, shaping how teams plan, execute, and measure success. You'll refine processes, define performance metrics, and ensure delivery remains predictable and efficient across engineering, product, and business functions.
Act as the central point for identifying and resolving delivery risks, dependencies, and workflow blockers. Lead coordination between cross-functional teams to align execution with strategic roadmaps and priorities. Develop and maintain KPIs, dashboards, and reporting structures that provide leadership with clear visibility into progress and performance.
Champion Agile practices—whether Scrum, Kanban, or hybrid models—driving adoption and continuous improvement. Facilitate planning, reviews, and governance sessions as needed, and support teams through coaching to enhance delivery outcomes. Help scale consistent, effective ways of working across a growing organization.
Requirements
- Must be based in Bulgaria with legal right to work in the country
- Proven track record in product operations, delivery management, or engineering operations
- Deep familiarity with Agile frameworks including Scrum and Kanban
- Experience managing delivery in remote, cross-functional environments
- Skilled at identifying and mitigating delivery risks and bottlenecks
- Solid background in delivery KPIs, reporting, and operational dashboards
- Strong communication abilities with a focus on stakeholder alignment
- History of improving throughput, predictability, and process efficiency
Preferred Qualifications
- Experience in SaaS or technology-driven product environments
- Technical background in software development, particularly with Ruby on Rails or Python
- Exposure to AI/ML-based product delivery
- Work history in remote-first, distributed teams
- Proficiency with agile project tools and Kanban systems
Benefits
- 25+1 days paid leave, including a birthday day off
- Fully remote work within Bulgaria with flexible hours
- Comprehensive health and life insurance coverage
- Health and wellness perks, including a Multisport card
- Dedicated learning budget for professional growth
- Paid volunteering days
- Supportive, collaborative culture focused on sustainable, high-quality work
