Responsibilities
- Develop and execute a comprehensive product strategy for Searchandizing, ensuring it drives Constructor business by solving for customer needs.
- Own the Searchandizing workflow, from identifying the intent and setting up goals to launching campaigns, reviewing their performance, and iterating.
- Solve the real jobs of e-commerce merchandisers, including launching new products, managing stock levels, and providing smooth shopping experience when landing onsite from external sources.
- Prove ROI of Searchandizing by driving net revenue for our customers.
- Work closely and build trust with customers to understand who are the key users, what is their work process, and what makes them successful.
- Keep track of the competition and deliver clear differentiation of Constructor merchandising controls.
- Develop a holistic vision for all the tools Constructor provides to curate shopping experience (merch rules, facet controls, synonyms, redirects, etc.) and introduce a clear framework for team ownership, structure, and growth.
- Collaborate with multiple product teams to provide holistic dashboard experience and synergy between manual curation and algorithmic optimizations.
- Lead and scale a cross-functional team of engineers and designers, while owning the full product cycle from discovery to prototyping, implementation, launching, enabling fellow teams and customers, and iterating on results.
- Communicate effectively at all levels to ensure wonderful experience for customers, prospects, GTM teams, and internal stakeholders, by setting the right expectations and providing regular updates on product strategy, roadmaps, and progress against key metrics.
Requirements
- You are a user experience advocate with a track record of redesigning fragmented toolsets into single, guided workflows.
- You understand that a feature isn't 'done' until it is intuitive and fits naturally into the user's everyday process.
- You are a problem solver, meaning you dig into root causes to understand that a customer request for 'more rules' can actually mean a better way to launch new products or manage out-of-stock inventory.
- You are focused on ROI and understand that merchandisers’ success is measured not only by the amount of control they have but also by the net revenue they create working in tandem with Constructor algorithms, and you want your product to prove that value explicitly.
- You are empathetic to customers, acknowledging they often don’t know the right answers and need guidance towards data-driven decisions.
- You are inspired to motivate cross-functional teams by advocating customer needs, managing technical complexity, and delegating responsibility.
- You feel confident about managing commitments and expectations from numerous internal and external stakeholders while ensuring strategic focus.
- You seek a fast-moving entrepreneurial environment and thrive in ever-evolving processes.
- You base decisions on data but are ready to take action when faced with uncertainty.
- You are excited to bring learnings from your experience to augment our product culture and processes.
- You have experience of working remotely and in agile software development with empowered cross-functional teams.
Benefits
- Unlimited vacation time - we strongly encourage all employees to take at least 3 weeks per year
- Fully remote team - choose where you live
- Work from home stipend - we want you to have the resources you need to set up your home office
- Apple laptops provided for new employees
- Training and development budget - refreshed each year for every employee
- Maternity & Paternity leave for qualified employees
- Work with smart people who will help you grow and make a meaningful impact
- Stock options - offered in addition to the base salary
- Regular team offsites to connect and collaborate
Additional Information
- Company founded in 2019 by Eli Finkelshteyn and Dan McCormick who still lead the company today.
- Constructor is a U.S. based company.
- Engineering is by far the largest department.
- The engine powers over 1 billion queries every day across 150 languages and roughly 100 countries.
- Used by some of the biggest e-commerce companies in the world like Sephora, Under Armour, and Petco.
