Responsibilities
- Manage the complete digital prescription process, optimizing each step from prescription upload and insurance verification to checkout and order confirmation.
- Develop and execute product strategy using customer data, analytics, and A/B testing to boost conversion rates, customer satisfaction, and long-term growth.
- Identify and implement AI-driven solutions, personalization, and smart recommendations to improve customer value and increase average order size.
- Collaborate with Engineering, UX, Pharmacy, Legal, Commercial, and Data teams to build scalable, compliant, and user-focused product features.
- Establish clear success metrics and translate business objectives and user feedback into a strategic roadmap centered on conversion, prescription order volume, and customer experience.
Benefits
- Comprehensive onboarding program with welcome days to support early integration and comfort in the role.
- Membership in Urban Sports Club, offering access to a broad range of fitness and sports activities.
- Remote work flexibility allowing up to 20 days per year in any EU location, where role permits.
- Ongoing personal development supported through internal and external training opportunities.
- Provision of a fully paid Deutschland Ticket for unrestricted public transportation use across Germany.
Work Arrangement
Hybrid — EU
Work from Home
Remote work option available for up to 20 days annually anywhere within the EU, depending on job requirements.
Mobility
Employees receive a fully covered Deutschland Ticket for flexible and convenient travel.
Onboarding
Structured onboarding includes welcome days to ensure a smooth start.
Training and Development
Individual growth is supported through access to both internal and external training programs.