Responsibilities
- Lead one of the company’s most successful product lines — the Payments vertical in Mexico.
- Manage and mentor the operations team, ensuring task efficiency through automation, engineering solutions, and data-driven process improvement.
- Collaborate closely with providers and clients to identify and define new business opportunities.
- Drive new product initiatives from ideation to production: build MVPs, validate hypotheses, and scale what works.
- Think big — define a shared vision and strategy across the organization, aligning teams and building a roadmap that drives meaningful, long-term change across the payments ecosystem.
- Partner internally with Sales, Customer Success, Engineering, Operations, Legal, and Finance to ensure cross-functional alignment and execution.
- Use data deeply — analyze user behavior, market dynamics, and performance metrics to refine requirements and guide decisions.
- Delight customers — build lasting relationships with clients and internal customer-facing teams. Understand their real pain points and help them succeed through proactive guidance and technical problem-solving.
- Move fast and learn fast — break down big problems into actionable steps and leverage creativity to deliver value quickly.
- Define and track OKRs to measure impact, identify growth levers, and communicate progress effectively.
- Communicate clearly — keep all stakeholders informed about priorities, updates, and launches across different seniority levels.
Requirements
- 5+ years of Product Management experience, ideally in fintech or payments.
- Experience working in a product team within the Mexican payments ecosystem.
- A strong technical foundation and passion for software development — you have a hacker mindset, can prototype or code MVPs yourself, and collaborate effectively with engineers.
- A data-obsessed mindset — you’re comfortable extracting, analyzing, and visualizing data, and creating dashboards for your team.
- Excellent product intuition — you can translate ambiguous problems into concrete solutions and identify real customer pain points.
- Deep curiosity and drive to learn — you ask the extra question others miss, and that curiosity accelerates your learning.
- Proven execution skills — you use data and insights to prioritize, ship, and measure impact.
- A customer-first obsession — you can articulate their needs precisely and design delightful experiences that solve real problems.
- Strong stakeholder management — you communicate with clarity, balance priorities, and support revenue teams and clients effectively.
- Experience leading teams — you know how to empower people, foster ownership, and drive accountability.
Nice to Have
- Previously worked as a Software Engineer or Data Scientist.
- Have built your own startup or products from 0→1, demonstrating entrepreneurial mindset and bias for action.
- You have leveraged AI to fundamentally change the way you work and / or build amazing projects
Work Arrangement
Hybrid
Team
Team size: more than 90 people. Structure: cross-functional, autonomous teams
Additional Information
- Comfortable leveraging AI tools (e.g., chatbots, copilots, or productivity assistants) to enhance daily workflows and decision-making.
- Flexible working hours
- Remote friendly
- Pet friendly
- Health Insurance
- Paid time off on your birthday
- Renew your laptop every 3 years
- Training Budget
- Team building events
- Bank holidays swap within 30 days
- Fitness/ wellness stipends
- Yearly company offsite
- Fresh fruit every week, all-you-can-drink tea and coffee
- Extra days off when completing company anniversary
- Yearly department offsite
