United Kingdom - Remote; London - Remote Remote (Global) Full-time

HTS Media (Hopper's Advertising and Media division) is hiring a Senior Product Manager, Commerce - AI & Platform (100% Remote - UK)

About the Role

Own the end-to-end development of foundational commerce systems, focusing on AI-driven capabilities and platform infrastructure. You'll define the strategic direction for integrating large language models, designing robust APIs, and building scalable tools that serve both internal teams and external business partners.

What You'll Do

  • Lead architectural decisions for critical systems including authentication, APIs, payments, and loyalty frameworks.
  • Design and deliver features that dramatically shorten partner integration timelines, improving developer experience and adoption speed.
  • Balance competing priorities between internal product teams and external B2B partners, ensuring platform scalability and usability.
  • Collaborate with senior engineers and data scientists to translate AI/ML research into actionable product roadmaps.
  • Drive product lifecycle execution—from opportunity identification and MVP definition to launch and iteration—using data and user feedback.
  • Facilitate cross-functional delivery by aligning engineering, data science, and partner success teams around shared goals.

Requirements

  • Proven experience designing APIs and SDKs with a focus on usability, stability, and long-term maintainability.
  • Strong systems thinking—able to map how authentication, APIs, and payment flows interconnect across complex platforms.
  • Minimum of 5 years in product management, with at least 2 years focused on B2B or platform products.
  • Experience launching products with limited resources—without dedicated design teams or clear initial direction.
  • Technical fluency in SQL, A/B testing, and data-driven decision-making.
  • Familiarity with AI/ML technologies, including practical knowledge of RAG, fine-tuning, and trade-offs between approaches.
  • Hands-on experience with AI APIs such as OpenAI or Anthropic, and ability to articulate LLM limitations like hallucinations and latency.
  • Skilled at gathering customer insights and turning them into prioritized product initiatives.
  • Clear communicator who can document technical specifications, present to executives, and drive alignment across teams.
  • Comfortable making high-impact decisions with incomplete information and adapting quickly when priorities shift.

Benefits

  • Competitive salary and pre-IPO equity packages
  • 100% employer-paid premium for health insurance via Vitality Health
  • Automatic pension contributions through Smart Pension
  • Generous parental leave policy exceeding industry norms
  • Flexible work environment with full remote access from the UK
  • On-demand access to co-working spaces via FlexDesk
  • Work-from-home stipend and travel allowance through Carrot Cash
  • Unlimited paid time off
  • Entrepreneurial culture that values risk-taking and innovation
  • Direct access to leadership and transparent communication
  • Small teams where individual contributions drive measurable impact
Required Skills
APIsSDKsSQLA/B testingAI/MLLLMsRAGFine-tuningOpenAIAnthropicsystem designproduct developmentB2B platformstechnical architecturepayments integration APIsSDKsSQLA/B testingAI/MLLLMsRAGFine-tuningOpenAIAnthropicsystem designproduct developmentB2B platformstechnical architecturepayments integration
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About company
HTS Media (Hopper's Advertising and Media division)
HTS Media is Hopper’s advertising and media division, built to help travel brands, destinations, and suppliers connect with travelers at scale. Our mission is to build the travel industry’s leading retail media network, turning advertising into a major driver of profitability for Hopper and our partners.
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Job Details
Department Commerce
Category product
Posted 2 months ago