Gorgias is looking for a Senior Partnerships Manager to own our APAC strategy and drive significant revenue through strategic technology and agency partnerships. In this high-impact, externally facing role, you will be responsible for evolving partners into fully engaged service providers and acting as ‘the face’ of Gorgias across the region.
What You'll Do
- Own and grow a portfolio of technology, mid-market and enterprise-level agency and tech partnerships, focusing on revenue accountability and long-term strategic alignment.
- Lead monthly cadence calls with top partners to review pipeline, co-selling opportunities, and ongoing initiatives.
- Coordinate joint sales cycles, working closely with Gorgias AEs, Solutions Engineers, and Customer Success Managers to deliver a seamless merchant experience.
- Drive partner-sourced and partner-influenced pipeline, actively managing opportunity follow-up and reporting.
- Support the transformation of referral partners into Gorgias-certified service partners via the Partner Academy and enablement tracks.
- Implement and optimize a revenue-under-management model for key agencies.
- Represent Gorgias at industry conferences and travel regularly (~25%) across APAC.
- Proactively communicate progress, successes and risks, surfacing blockers early and driving alignment with cross-functional stakeholders.
What We're Looking For
- 3 to 5+ years of partnerships experience, ideally with a background in enterprise partnerships, enterprise sales, or strategic account management.
- Experience working with or selling into large companies or navigating complex, multi-stakeholder agency relationships.
- A revenue-driven mindset, comfortable tracking pipeline, forecasting, and contributing to sales outcomes.
- Strong interpersonal and communication skills, with the ability to influence both internal stakeholders and external executives.
- Organized and self-sufficient in managing a multi-partner portfolio and coordinating across cross-functional teams.
Nice to Have
- A strong network in the APAC e-commerce community, bonus points if you’re a big name in the Shopify ecosystem.
- Experience in the Shopify ecosystem, working with eCommerce platforms or merchants, or having technical acumen to speak fluently about the Gorgias ecosystem and integration model.
Team & Environment
You will be part of a growing partnerships team and work alongside colleagues in the APAC sales and success teams.
Benefits & Compensation
- 5-week vacation
- Paid sick leave (15 days)
- Paid parental leave (16 weeks)
- Private health insurance
- Paid lunch (included in your base salary) - AU$5,000
- Superannuation paid even when on leave
- AU$1000 work from home stipend
- Get up to AU$2800 of learning material per year + AU$700 Wellness stipend
- Quarterly online company-wide summits; annual off-site team and company retreats
- Access to premium AI tools (ChatGPT, Claude, Granola, Cursor & others) and an annual L&D budget
We’re committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives.
