Fully Remote- work from anywhere
Please upload your resume in English
Timezone- EST

Hey there! We're LinkGraph, an SEO software company (and full-service digital agency) laser-focused on helping websites crush it on Google. Our client roster spans from Fortune 500 giants to cutting-edge Silicon Valley tech startups.

As we continue our rapid growth trajectory, we're hunting for a Senior Operations Manager to quarterback our Fulfillment Operations. This role is all about leading three critical teams—Assigning, Publisher Relations, and Outreach—who are the engine behind client order delivery, publisher partnerships, and publication onboarding. You'll be the maestro of operational reporting, process optimization, and building scalable systems that support our expansion without sacrificing an ounce of service quality or efficiency.

Responsibilities:

Lead fulfillment operations across three teams: Assigning, Publisher Relations, and Outreach
Own delivery of operational reports, KPIs, and client-facing dashboards
Improve processes quarterly to drive speed, quality, and efficiency
Lead weekly EOS meetings to align teams and remove blockers
Manage publisher relationships and resolve escalations
Collaborate with Sales, Product, Marketing, and Engineering
Develop team members through coaching and career planning
Oversee incident response, risk management, and special projects

Requirements:

5+ years in operations or program management within SaaS, media, or digital industries
Proven experience managing teams and optimizing workflows at scale
Strong data mindset with reporting and KPI ownership
Excellent communication and cross-functional collaboration skills (Business level English is required)
Proficiency in ClickUp, Google Sheets, and Retool or similar software
Experience in process improvement and change management
Track record of scaling operations in high-growth environments
Knowledge of publisher networks or digital advertising ecosystems (preferred)

Salary & Benefits

$3,000- $4,000 USD/month depending on skills, experience and location.
15 Days Paid Time Off + Christmas Day + New Year's Day Paid Off

Our Recruitment Process

Step 1: Initial screening call with our recruitment team
Step 2: Assessment to showcase your skills (if applicable)
Step 3: Final interview with our Hiring Manager
Step 4: Offer extended

Life at Search Atlas Group

When you join LinkGraph, you're plugging into Search Atlas Group—a network of companies building innovative digital marketing and SEO tools that drive real growth. We're obsessed with creating a work culture that balances professional excellence with personal well-being, no matter where you're logging in from. Monthly virtual game days, flexible charity initiatives, and a commitment to staying connected define our remote work philosophy.

Here's a look into our core values:

Collaborative & Engaged: We're a tight-knit team that supports each other and shares knowledge.
Excellence Driven: We aim for the highest standards, always raising the bar.
Self-Starter Mentality: We take initiative and problem-solve independently.
Innovative: We embrace change, experiment, and think outside the box.
Student Mentality: We learn from our mistakes and constantly evolve.

Why Join Us?We're proud of the recognition we've received for our growth and commitment to creating a positive, inclusive work environment. Here are just a few of the accolades that highlight our success and culture: