At Hadley Designs, we're a family-founded brand on a mission to build the most trusted children's brand in the world through creative, screen-free products. We are looking for a Senior Operations Manager to lead and manage the effectiveness of our product launch engine. You will serve as a key execution partner to the Chief Creative Officer, coordinating cross-functional teams to ensure product launches happen on time, with precision, and align with our strategic objectives.

What You'll Do

Own and manage operations plans, dependencies, and timelines across teams for product launches.
Lead cross-functional product launch initiatives from planning through execution.
Drive regular check-ins with teams to align efforts, surface risks, and resolve blockers.
Maintain and ensure the accuracy of operations management tools.
Provide clear, concise updates to leadership on project status, potential risks, and next steps.
Serve as the trusted execution partner to leadership, ensuring work moves forward without delays.
Continuously identify opportunities for process improvements that increase efficiency and enhance execution.
Ensure the launch process is streamlined and organized, and that all deliverables are coordinated and meet expectations.

What We're Looking For

At least 3 years of experience in operations management, program management, or related roles within fast-paced, cross-functional environments.
Strong organizational and communication skills, with an ability to manage complex operations and prioritize effectively.
Proficient in modern operations management and documentation tools, and able to work within existing systems while thoughtfully improving them.
Thrive in fast-paced environments, are calm under pressure, and can move projects forward even in ambiguous situations.
Motivated by ownership and accountability and excel at driving team effectiveness and achieving results.
Detail-oriented, paying attention to every detail and understanding how small things can impact the bigger picture.