Responsibilities
- Maintain and optimize Salesforce for marketing operations, including campaigns, leads/contacts, reporting, and attribution
- Build and track invite waves and attendance for Field Marketing events, including ICP validation and territory assignment
- Ensure accurate ROI tracking across campaigns, webinars, and events—mapping campaign spend to SFDC campaign attribution
- Own and evolve our SQL/MQL reporting across lead and contact objects in Salesforce
- Implement and optimize campaign influence and multi-touch attribution models
- Collaborate with Content Marketing to manage campaign lists, drip campaigns in ActiveCampaign, and webinar operations
- Monitor key metrics weekly including MQL → SQL → SQO → Win conversion rates, lead attribution, and touchpoints
- Manage tools including Apollo, Sales Nav, Rippling (for expenses), and commission systems like SPIFF
- Build dashboards and reporting for executive and team-level visibility into marketing performance
- Support accurate and timely commission calculations for Sales, CS, SDR, Field Marketing, and Performance Marketing teams
Requirements
- 3–5+ years of experience in Marketing Operations or Revenue Operations
- Deep Salesforce expertise (Salesforce Admin certification is a strong plus)
- Proven experience with UTM tracking, lead attribution, and multi-touch attribution models
- Familiarity with data enrichment tools like Apollo or ZoomInfo
- Strong analytical and troubleshooting skills with attention to detail
- Proven ability to build systems from scratch, scale processes, and partner cross-functionally
Nice to Have
- Experience with reporting tools like Tableau, PowerBI, or Looker
- Knowledge of marketing automation tools like HubSpot or Marketo
- Experience with tools like Zapier, ChiliPiper, ActiveCampaign, Spiff and Slack integrations
- Understanding of HTML/CSS for email template troubleshooting
- Awareness of email compliance/privacy laws like GDPR or CAN-SPAM
Benefits
- Medical, Dental & Vision: 100% covered
- PTO: 28 days
- Remote-First Culture: Work from anywhere in the U.S. or Canada
