Airbnb is looking for a Senior Market Manager responsible for ensuring the health and expansion of hotel supply in an assigned territory. You will manage individual hotel and chain accounts, acquire high-quality inventory, build the Hotel category's market presence, and act as the local in-market expert.
What You'll Do
- Meet and exceed OKRs by owning the performance and success of the hotels within your portfolio.
- Operate autonomously to secure more inventory and create & implement strategic tactics to ensure your hotel & serviced apartment partners are successful.
- Drive end-to-end assessment, analysis, and execution of strategy to drive maximum market performance.
- Present to, respond to, and deliver exceptional service to your hotel partners in a timely and efficient manner.
- Leverage an intimate knowledge of your market to be the 'go-to' source for all information relating to local trends and market dynamics.
- Act as a mentor & player/coach to colleagues by developing account management strategies, providing peer guidance, and assisting in problem solving.
- Confidently sell to and build strong relationships with senior-level hotel executives.
- Continue learning and bettering your understanding as an expert in the hospitality industry and revenue management best practices.
- Collaborate with other Senior Market Managers, Regional Managers and cross-functional partners to drive regional supply strategy and implement innovative ideas.
What We're Looking For
- 8+ years of experience in new sales, account management, and partner support.
- The ability to get things done with constantly changing priorities, projects and deadlines.
- Excellent communication, organizational, and analytical skills; detail-oriented but moves fast.
- Ability to establish strong relationships with and influence senior-level hotel executives.
- You are able to operate as 'player/coach' if needed and be a resource to the Market Managers on the team.
- Familiarity with leading complex and/or cross-functional projects from concept to inception.
- Capacity to balance day-to-day responsibilities with longer-term strategic execution.
- You're a quick learner and you're fearless about doing whatever it takes to get the job done, even if it means making mistakes along the way. Proactivity is key.
- Flexibility to travel 25% of the time.
Nice to Have
- 2+ years of tech/travel industry experience is a plus.
Team & Environment
Part of the Airbnb Hotels organization, which includes HotelTonight, a fun, entrepreneurial, start-up team.
Benefits & Compensation
- Salary: $139,000—$163,000 USD + equity: Eligible for equity.
- Employee Travel Credits.
Work Mode
This role is local to San Francisco, CA and the broader Bay Area.
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions.
