Samsung Electronics America is seeking a Senior Manager, Software and Solutions, Display to build a new Sales support team focused on complex software solutions. This role functions as an Individual Contributor embedded within the Key Account Sales organization, requiring expert solution selling and consultative skills to drive vertical-specific sales both externally and internally.
What You'll Do
- Build a Solutions Sales Consulting practice within the Display Sales team.
- Define a potential larger team function over time, including rules of engagement, communication practices, and refined job roles.
- Encourage broad sales team focus on complex solution selling through engagement at team meetings, trainings, pipeline reviews, and joint sales calls.
- Become an integral part of the sales process by learning and staying informed on new Samsung software solutions and technology.
- Act as the liaison between the Enterprise GTM team and Sales, transferring knowledge about strategies and programs.
- Guide the sales team on successfully navigating the organization to leverage solutions resources.
- Identify customer end-to-end complex solution objectives.
- Coordinate and engage with technical pre-sales, Product teams, and service resources to align solution design with customers’ business requirements.
- Maintain relationships with contracted solutions customers.
- Collaborate regularly to identify new opportunities to expand the partnership and Samsung solutions footprint within the account.
- Sell in a consultative fashion, sharing new innovations, ideas, and benchmarks with a focus on solving pain points.
- Provide Pre-Sales Technical Support for VXT and assist with end-user integration.
- Manage the migration of MagicInfo to VXT, including end-user support.
- Assist with managing the Chick Fil A account for software & services.
- Expand Channel adoption of VXT across Pro-AV & National Partners.
What We're Looking For
- A Bachelor’s Degree.
- 8+ years of solution-based selling experience.
- Customer-centric mindset with a creative approach to problem solving.
- Proven track record of handling medium to large competitive deals and successfully closing deals of this size and complexity.
- Strong ability to build trust and relationships, both internally and externally.
- A natural collaborator who understands how to navigate organizations, motivate people, and find common ground.
- Customer-facing presentation skills, and proficiency in negotiation and client communications.
- Clear and professional written communication.
- Organizational vision and understanding of how teams can and should work together to maximize output.
- Ability to articulate a strategy story and expected output to sway executive audiences.
- Capacity to lead a team, should demand for the support function expand as a result of sales success.
- Ability to work independently and travel within assigned geographic territory up to 50% of the time.
- Operational knowledge working on a CRM platform.
- Microsoft Office skills – PowerPoint, Word, and Excel are a must.
- Must be able to develop detailed PowerPoint presentations that tell a story, with advanced Word & Excel use.
Team & Environment
This role will be embedded in the Key Account Sales organization.
Work Mode
This is an onsite position based in Englewood Cliffs, N.J.
Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
