On-site

Samsung Electronics America, Inc. is hiring a Senior Manager of Training and Content Development

About the Role

Oversee the design, development, and implementation of scalable training solutions that align with business goals and drive performance improvement across diverse audiences.

Responsibilities

  • Direct the strategy and execution of training initiatives for internal teams and external partners
  • Manage a team of instructional designers and content developers
  • Develop curriculum frameworks that address evolving product and market needs
  • Translate complex technical information into accessible learning experiences
  • Evaluate training effectiveness using performance metrics and feedback loops
  • Collaborate with subject matter experts to ensure content accuracy
  • Lead the integration of new learning technologies and platforms
  • Oversee the production of multimedia training materials including videos, simulations, and e-learning modules
  • Ensure alignment of training programs with global business objectives
  • Drive continuous improvement of learning methodologies and delivery formats
  • Coordinate with regional teams to adapt content for local markets
  • Establish standards for content quality, consistency, and accessibility
  • Manage content lifecycle from concept to retirement
  • Support onboarding programs for new hires and channel partners
  • Lead training readiness for product launches
  • Foster relationships with cross-functional stakeholders to identify learning gaps
  • Oversee budget planning and resource allocation for training projects
  • Ensure compliance with corporate and regulatory training requirements
  • Promote a culture of learning through internal communications and engagement
  • Stay current with industry trends in instructional design and adult learning theory
  • Implement scalable solutions for growing training demands
  • Guide vendor selection and management for external development support
  • Facilitate workshops and training sessions as needed
  • Drive adoption of learning management systems and related tools
  • Mentor team members in professional growth and project leadership

Compensation

Competitive salary and benefits package commensurate with experience

Work Arrangement

Hybrid work model with flexibility for remote and on-site collaboration

Team

Part of the Learning and Development team, collaborating with product, sales, and technical departments

Why This Role Matters

This position plays a critical role in shaping how employees and partners understand and deliver key product and service messages. The training developed directly impacts customer experience and market success.

What You’ll Achieve

You will build a modern, scalable learning function that supports rapid product innovation. Your work will empower teams to master new technologies and deliver consistent, high-quality customer interactions.

Not available for this position

Required Skills
Microsoft WordPowerPointCornerstoneAdobe CaptivateMyAbsorbJIRATableauSprinklr ContactsTraining Program DevelopmentContent DevelopmentLearning Management System (LMS)Project ManagementData Analysis
About company
Samsung Electronics America, Inc.
Samsung Electronics America, Inc. designs, manufactures, and markets consumer electronics, including smartphones, home appliances, semiconductors, and display technologies.
All jobs at Samsung Electronics America, Inc. Visit website
Job Details
Category other
Posted 7 months ago