ezCater is looking for a Senior Manager, Key Accounts to lead and develop a high-performing team of Key Account Executives focused on growing adoption of ezCater features among Corporate Customers. You will be responsible for driving team performance by managing account growth plans, acquiring Key Corporate Accounts, and expanding existing accounts.
What You'll Do
- Hire and develop Key Account Executives as they improve their skills, processes, and tools to effectively present, close, and earn the trust of Corporate Customers.
- Lead your team to drive performance through developing and managing account growth plans with ezCater’s largest Corporate Customers.
- Improve business input metrics across new users added, targeting key Decision Makers and Influencers, and pipeline management to drive total account GMV.
- Drive the successful acquisition of a target set of Key Corporate Accounts.
- Drive incremental expansion in existing Key Corporate Accounts.
- Demonstrate excellent time-management skills and ability to work independently while using centralized resources, policies and procedures.
- Streamline and/or eliminate excess processes, hold partner teams accountable for improvement, reduce dependencies and eliminate problems that stifle innovation or cause customer dissatisfaction.
- Represent ezCater at various customer facing events, including industry-focused conferences and tradeshows.
What We're Looking For
- 7+ years of B2B and/or Enterprise Sales Management experience, leading teams who sell into complex/networked organizations, especially the Fortune 250.
- 8+ years of business facing sales or negotiation experience working with and influencing large businesses.
- Experience using analytical, sales, and productivity tools including Salesforce (or other CRM) and G-Suite.
- Experience delivering cross-functional projects that innovate on behalf of the customer.
- Experience leading a team of 5-8 to achieve multi-year growth targets and goals.
- Experience defining program requirements and using data and metrics/KPIs to determine improvements and identify opportunities.
- Experience selling to procurement and/or supply chain roles.
- Proven success driving results through account development from prospecting, to scaling, to multi-year account growth.
- Comfortable with “hands-on” management of tasks, and proven ability to manage multiple, competing priorities simultaneously.
- High threshold for working in an ambiguous, fast paced start-up like environment – figuring it out and adapting as you go.
- Proven ability to manage multiple, competing priorities simultaneously without sacrificing the ability to dive deep.
- Analytical abilities and quantitative skills. Comfortable with complex data.
Technical Stack
- Salesforce
- G-Suite
Team & Environment
You will lead and develop a team of 5-8 Key Account Executives. Our culture is a high performing environment with engaged and passionate colleagues who value work/life harmony.
Benefits & Compensation
- $156,000 base salary + equity: Stock options
- Market competitive salary
- Stock options
- 12 paid holidays
- Flexible PTO
- 401K with ezCater match
- Health/dental/FSA
- Long-term disability insurance
- Mental health and family planning resources
- Remote-hybrid work
- Relish (and many more goodies) when you’re in our office
Work Mode
This is a hybrid role based in Boston, MA.
ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status.
