American Express Travel Related Services Company, Inc. is hiring a Senior Manager, Digital Product Management to support the development of software products in alignment with business objectives. You will be responsible for defining product scope, ensuring compliance, driving production issue management, and working closely with technology teams to deliver high-value product capabilities.
What You'll Do
- Support the development of software products in alignment with business objectives.
- Create business and technical documentation as required by the development lifecycle.
- Define product scope and objectives, ensuring compliance with standards and best practices.
- Drive production issue management, analysis, and issue tracking.
- Ensure product and capability areas are controlled through a defined roadmap aimed at improving time to market, reducing operational risk, and increasing business value.
- Create features, user stories, and acceptance criteria within business and technology initiatives.
- Work closely with technology teams to develop, test, and deliver defined product capabilities and rapidly iterate new solutions.
What We're Looking For
- Master’s degree in Computer Science, Engineering, Information Systems, Business Administration, Management Science, Operations Research, or a related field.
- 2 years of experience leading large-scale product development projects through all phases of the systems development lifecycle.
- 2 years of experience with product design and development.
- 2 years of experience with business systems analysis, including requirements analysis and definition.
- 2 years of experience with root cause analysis, developing business process flows, and designing, building, and testing application code.
- 2 years of experience monitoring and improving systems.
- 2 years of experience defining, measuring, and reporting Key Performance Indicators (KPI) for delivered products.
- 2 years of experience leading and influencing development partners in a cross-functional environment.
- 2 years of experience delivering industry leading solutions to market.
- 2 years of experience designing and improving user interface and user experience.
- 2 years of experience with Agile rapid application development, Cloud technologies, Confluence, Competitive Analysis, Data Visualization and Analysis, Figma, HTML, JavaScript, Jira, Kubernetes, MS Excel, Scrum methodologies, Salesforce, SQL, and User Acceptance Testing (UAT).
Technical Stack
- Cloud technologies
- Confluence
- Figma
- HTML
- JavaScript
- Jira
- Kubernetes
- MS Excel
- Salesforce
- SQL
Benefits & Compensation
- $131,997.00 to $215,250.00 annual salary range.
- Competitive base salaries and bonus incentives.
- 6% Company Match on retirement savings plan.
- Free financial coaching and financial well-being support.
- Comprehensive medical, dental, vision, life insurance, and disability benefits.
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy.
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
- Free and confidential counseling support through our Healthy Minds program.
- Career development and training opportunities.
Work Mode
This is a hybrid position based in New York, NY.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
