Braze is looking for a Senior LiveOps Producer to take ownership of production for our text-based RPG product line. You'll manage daily operations and the delivery of engaging, high-quality live games in a highly collaborative role that blends strategic planning, operational excellence, and a deep understanding of player behavior in social and mobile games.
What You'll Do
- Drive LiveOps strategy to boost player engagement, retention, and revenue in XWars and related titles.
- Own production KPIs: define, monitor, and report on KPIs related to production throughput, delivery quality, and LiveOps efficiency.
- Oversee scheduling and rollout of in-game events, promotions, and updates.
- Ensure item and reward balancing that fosters fair, rewarding progression across multiple systems.
- Monitor game performance and player data to identify trends, measure impact, and guide continuous improvement.
- Lead Product, Design, Development, Creative, Marketing, Player Success, Data Science, and QA teams to deliver smooth, high-quality releases.
- Facilitate agile ceremonies: lead standups, sprint planning, and retrospectives.
- Partner with marketing and player success to ensure cohesive promotions, messaging, and community experiences.
- Keep up with industry trends and best practices in LiveOps, applying new insights to strategy.
What We're Looking For
- Bachelor’s degree in Business, Marketing, Game Production, or equivalent experience.
- 3+ years of experience in LiveOps, game production, or related areas.
- Strong analytical mindset and comfort working with performance data and KPIs.
- Proven ability to manage multiple projects and competing priorities.
- Excellent communication and collaboration skills across cross-functional teams.
- Experience with agile methodologies and production pipelines.
- Passion for gaming and a solid grasp of player motivation and engagement.
Nice to Have
- Familiarity with LiveOps tools (analytics, A/B testing, CRM, etc.).
Benefits & Compensation
- Competitive wages determined by market research.
- Uncapped profit share program.
- Health, dental and vision benefits.
- 3 weeks vacation to start.
- Paid holiday shutdown in December.
- 12 paid Care Days per year.
- Yearly Continuous Improvement allowance.
- A results-driven company with a compassionate culture.
- Opportunity to work on game projects enjoyed by millions of players worldwide.
- Ability to make a difference and talk directly with leadership about ideas.
- Compensation range: $75,000 - $110,000.
Work Mode
This position follows a local-country hybrid mode and is based in British Columbia, Canada.
Braze is an equal opportunity employer and considers qualified applicants without regard to race, gender, sexual orientation, gender identity or expression, genetic information, national origin, age, disability, medical condition, religion, marital status or veteran status, or any other basis protected by law.
